I just received a 2nd mark of not received key, I know my keys were good and I think my gift sent ratio kinda prooves the point.

What can happen if some people keeps marking this, will I get banned overtime?

9 years ago

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idk, you tried to ask them? some ppl may not realize you send them the game or that they can see the key on won page.

9 years ago
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Yes and they dont reply lol

9 years ago
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that is a good question, have you contacted support?
(Im asking this because I dont know)

9 years ago
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Hey Lelson, nice to see you here, I did and there is no way for them to see if the key was received so basically they cant do anything, its jsut frustrating considering all the giveaway I do, there could be a mistake in my keys and I do try to contact people that mark as not received.

The thing is those people dont answer and I doubt the key was actually bad since I have a very good system to track my keys.

Anyway just trying to see what other people experience has been

9 years ago
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If you let support know, they may fix it for you if you show proof you sent keys/gifts.

9 years ago
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Im talkign to support at the moment, this is the answer

Rinarin
(Super Mod)
Unfortunately there is no way to check if the key was used or who it was used by. The problem is that if there was an issue with the key the user is free to change the feedback back to Not Received, which is what we usually advise if they contact us, also, so marking this as Received manually won't have much use.

If they are being unresponsive, we could try rerolling the giveaway but there is a slight chance of the key having been used, so it's up to you and if you prefer waiting or attempting to get a new winner.

9 years ago
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You can check and see if they've activated the game (if their profile is public) and if so show it to support. I've heard that works. Good luck!

9 years ago
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They havent but, what if they just sell the key on a website like G2A

9 years ago
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Then they are bad and they should feel bad

9 years ago
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Have you checked if the winners are in a region locked area?

9 years ago
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Thats a good question, I dont think those keys are locked and for exemple this guy does not have a region
http://steamcommunity.com/profiles/76561198119730529

So how can i guess

9 years ago
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has this person been online since the givaway?

9 years ago
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I feel like im a seller on ebay and whatever i do, theres always someone thats gonna hate and mark a negative feedback even if you deliver the goods in person the same day to them, and yet as a gifter I have no recourse and the recipient is right lol

9 years ago
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Just stop creating giveaways without minimum level. There is a lot scums here registered just for free stuff, so it's safer to give your games for people who prove they goodwill by creating their own GA's. At least level 1, and all will be fine.

9 years ago
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maybe you can check if they redeemed the game?

let say, if they don't redeem it on 7 days it can be considered as breaching the rule of this site.
Maybe you can report this,. if he redeemed yet he doesn't mark it as received then he lied.

So I think it is a win-win solution, he might get banned and you lost your CV, considering you don't use a used key.
Unless he doesn't want to get banned he should mark it as received otherwise he has the right to complain in case if it is a used key.

"The winner has redeemed my gift, but not marked it received. How do I proceed?

If your gift has been activated or redeemed by the winner, and they have not left feedback after seven days, please create a support ticket to request received feedback. A support member will review and ticket, and if the gift is activated on the winner's Steam account, approve the ticket and update the feedback to received."

Hope they can help you dude, I hate those kind of a%^hol% too.

9 years ago*
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Just use level sytem in order to eliminate this situation. Lvl 3+ is best group of people

9 years ago
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Honestly I'm a bit surprised you only encountered 2 people like that when most of your giveaways are available to everyone :o I had issues with my second giveaway lol

9 years ago
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There won't be issues with your account for someone marking as Not Received for the reason you explained, however there can be issues with your account by pointing out users in the forum, which is indirectly done here.

Please be patient with support and we will resolve this eventually. I'll be closing the thread.

9 years ago
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Closed 9 years ago by Rinarin.