Well, I have this weird problem - my steam client has been down for a couple of hours - no error message it just keeps loading endlessly. But Steam works perfectly fine in a browser, I tried resetting steam client and computer several times but nothing changed. Other programmes work ok. Any ideas what's wrong guys ?

9 years ago*

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No idea. Did you try running Steam as administrator?

9 years ago
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I've just done that - same sitauation

9 years ago
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Kill the process in a process explorer and try again.

The next step is to nuke Steam by deleting everything except the steam.exe and the steamapps folder (and the skins, if you have it). Then start the executable again. This starts the self-repair process.

9 years ago
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If I don't find any other option i'll do that

9 years ago
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Don't be afraid, Steam self-repair is actually quite fast and reliable. (This is one of the few things they didn't manage to ruin yet.) The only downside is losing the userdata folder, so all cloud saves will re-download when you start the client again. (But keeping it sometimes keeps the problem with the client too.)

9 years ago
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The problem is that I have some games installed that don't use cloud, so I'll first try with keeping the userdata folder

9 years ago
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end task or exit it entirely, and open it again

9 years ago
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i tried it lots of times with no luck

9 years ago
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Free weekend The Witcher 3... and other games.
Down, down... download.

9 years ago
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Also you can try to re-install Steam. If you follow this link, you will find steps to do do while preserving installed games.

9 years ago
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If I don't find any other option i'll do that

9 years ago
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do you have any antivirus or irewall installed? If yes, check that all stem* `rpgrams are allowed to run and to access internet.

9 years ago
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that was my first thought, but I use avast free version and it never caused any problems like that

9 years ago
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if it has a module that prevent agains program modifications it can block steam if it was updated, I have to reallow all processes in my firewall with each steam client update.

9 years ago
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no update this time and never any problems with updates

9 years ago
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Sorry but I cannot think of anything that can help you. I have no idea of what can be happening. Try to unistall steam and reinstall it again... but its a long shot just in case something gots corrupted.

9 years ago
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I would still shut down avast for a second or two to cross check, if it's firewall related. Other than that, can you check via task manager if steamwebhelper is running, as far as I know, the steam client needs it. If it's not running you might want to repair your installation by reinstalling the client.

9 years ago
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It may sounds irrelevant but what OS do you use? ( 7 or 8 or 10) and do you remember between the last time stream working and now what chances do you have on your pc ( new programs, new update, uninstall something,...) ?

9 years ago
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I use vista 64 sp2 and yes i think that there was an update yesterday but steam worked fine after that

9 years ago
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probably a Malware!!!

9 years ago
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Did scanning with avast and adw cleaner - they see no problems

9 years ago
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This should be listed as General or Off-Topic. I had the same problem, it went away by itself, try reinstalling the files.

9 years ago
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Hi, i can start cs go but it say its not connected (failed to retrieve your items from the server) something like that but dota 2 work fine. I think its not you (can someone confirm cs go).
Someone say Free weekend maybe is that...

9 years ago
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Thanx for all the responses guys - reinstalling steam worked, it was extremmaly quick - just under one minute. Thanx again and have a good weekend !

9 years ago
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Closed 9 years ago by greenhell.