Refunds

I'm just curious, why do you want to refund Prison Architect ?

You can't refund it if it exceeds 2 weeks by the time you bought it and Im pretty sure that exceeded 2 weeks.

Xmas? I believe you are past the 14 days.
Also what's up with the sneaky alpha? :D

i didnt refund anything yet, but i've read that they don't refund games you have already played in alpha/beta. someone here who got a refund for a game he played in beta?

If they reject your ticket nothing you can really do as your request already doesn't fullfill refund requirements (game bought in less than last 2 weeks). So if you get a refund be happy, if not - it's to be expected.

games have to have been played less then 2 hours in order to get refunded anything over is non refundable from what ive read

Successfully got GTA:SA refunded, which was bought in April (under 2h). Basically wrote that it was a broken piece of crap, which I coudn't get to work with any patches and fixes (you just need some logical arguments). Received the confirmation e-mail a few hours later.
Try, you have nothing to loose. :)

I refunded a game I had since January with over 2 hours on it. Just logically plead your case and pray you get a good rep to review it

I refund a Lego World with 3 hours put into it. Before anyone asked, I was having slow framerate that I couldn't resolved.

I've had 2 games purchased in January refunded (this was just before the summer sale started--probably have become much more strict on this). Also 1 game that was over the 2 hour playtime.

I got 2 games refunded 15 days after I purchased them - both were sitting in my inventory though.