Please help me with giveaway

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Edit : Hey guys! The winner marked the key as "received". Is there anything else that needs to be done?

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Hey guys! I need some help here... I created a giveaway a couple of days ago and now it's over and waiting for the winner. But I don't really understand what to do now, and I don't know how to contact the winner since I can't leave messages on his steam page.
The "Created Giveaways" page says the following :

Sent (below is a green check mark with the inscription "sent")
Received (it says "Awaiting Feedback")
Should I do something now and should I be worried about anything?
P.S. sorry for my bad english

2 years ago*

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9 Comments

freshduke

For now all you need to do is wait for the winner to activate the key. (If that doesn't happen for days then you should worry about contacting him.)

2 years ago

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Metrocop55

And what should I do if I can't contact him?

2 years ago

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freshduke

You can try to send him an email (the giveaway creator can see the winner's address), you can try to add him as a friend on Steam. If you tried contacting him and the winner doesn't show up then you need to write a ticket to support that you want to roll a new winner for your giveaway. But (from my experience) it's pretty rare for this to happen.

The winner might be sleeping / working right now, so waiting a day for reaction is pretty normal.

2 years ago

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Metrocop55

Oh, I didn't know about that. Thanks a lot for the tips and your help!

2 years ago

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Metrocop55

Okay, thank you my friend.

2 years ago