I just got this message, any clue what that means?

Account Alert for - 17 Apr, 2020

A Steam Product code you activated has been removed from your account.

16 Sep, 2018

Complimentary reviewer package

Your recent Product code activation has been revoked due to a problem processing payment for this item. The games associated with this product code can no longer be played as a result. This could be due a problem with the payment methods you used to acquire this item from a third-party seller; or a problem with how the third-party seller acquired the Product code. Please contact the seller you acquired the Product code from for assistance.

If you would like to purchase the item, please visit the Steam Store. Otherwise you may choose to delete the local content associated with these games.

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4 years ago

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The dev of the game revoked your key - probably due to some drama of someone not paying someone else :3

4 years ago
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You've been scammed in short.
"Complimentary reviewer package" it's a game version for reviewers/press
It cannot be sold. If you bought this key, you're been scammed.
This is a reason why those keys shouldn't be given on steamgifts
There you're got it?.

You can ask Steam Support for game title.

View attached image.
4 years ago*
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Yeah, high chance I got it here

What did you ask support?

4 years ago*
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4 years ago
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+1

4 years ago
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Probably that package that have Arcane Raise, Arcane ReRaise, Arcan Re(Ho ho ho)Raise, ISIS simulator, glitch simulator, Athopiu...

4 years ago
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This was 99% likely a key from "Game Hag".

4 years ago
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I haven't experienced this message before, so I'm just going base it off how I interpret two key parts of the message, and one of them might apply:

Complimentary reviewer package

So either that's the literal name of the Steam sub you activated (could be one of these?, or its a description of why your game got revoked. If its the latter, then an example might be if a dev gave out a bunch of keys to review a game, then decided to deactivate them at a later date. If you got they key from anyone other than Steam or a dev, then you may have been scammed by someone giving you such a key without telling you that it was a reviewer key.

Your recent Product code activation has been revoked due to a problem processing payment for this item.

So if all that stuff with the "reviewer package" is not true, then this line means someone disputed a payment method charge (like a stolen credit card), and when that happens the dev loses money and can revoke the key.

4 years ago
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Must be scam mate

4 years ago
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I got the same message, two of them and because they are both called "complimentary reviewer package" I have no idea what they are. Most likely the same Dev because they were both activated close, 9th Aug and 12th Aug.

4 years ago
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Yep I got one today that was supposedly activated in August 2018, and another one sometime last week that was activated in September 2018, but since they're called "Complimentary reviewer package" I have no idea what they are.

It really has me stumped as I can count on one hand how many times I've bought a game from a gray market site, and it's none of those games.

4 years ago
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won 3 keys here that were complimentary reviewer package

4 years ago
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I just got the same notice - apparently a game I activated 14 October 2018. I'm not sure what game it is. I will be following this thread to find out if anyone determines which game it is.

4 years ago
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The 2 recently removed I had with the same description were Glitch Simulator 2018 and DLCs for Arcane Raise.

4 years ago
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I still have Glitch Simulator 2018 but it wouldn't suprise me if they were Arcane Raise DLC's. I still have all the base games but I have no idea on the DLC's.

4 years ago
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yes i had 2 of such packages revoked yesterday from:

  • 12.08.2018 Complimentary reviewer package
  • 09.08.2018 Complimentary reviewer package
    Not sure what the difference between them :)

But i guess it was from giveaway . su or similar site.

4 years ago
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I got 1 that was activated 21st of July 2018. Since people mentioned it here, I checked my library and the Arcane Raise games are gone.
Edit: Looked on the discussion page on Steam and people have found the SteamDB entry for the Complimentary Reviewer Package; https://steamdb.info/sub/302285/apps/

4 years ago*
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