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RATT78

Hi friends, i ask you for advice since im very worry about this "issue":
More than 1 day ago someone won one of my GAs, inmediatly i send the key via this page, 10 hours latter i send him a email win my congratulation and the same key, also i ask him to dont forget to mark as recived, having passed 17 hours, i send him another email tell him that dont hesitate to contact me if he had had some issue with the key i provided, and again asking if he had activated the key succesfully plz mark as recived. Having passing 24 hours (more or less) i send him a friend request, but today i found he rejecte my invitation. I check his steam profile, and when i look, found the game he won activated in his library. After this i feel really worried cos this never happen to me.

In short:

  1. A guy won one of my GA
  2. I sent the key via Steamgift.com
  3. 10 hour later i sent the same key again (just in case) via email
  4. 17 hours later send a 2nd email asking if the key work or maybe he had some issue (sh@&+ happens)
  5. +24 hours i check is steam profile, the game is in his library, i sent a friend request.
  6. My friend request was rejected, and still awaiting for feedback on the ga status.

I read the FAQs and know i must wait 7th day to summit a ticket, should i preare for the worse?

(Sorry my english i do my best to write with the less gramatical error posible.)

8 years ago

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24 Comments
Ragecry

Wait 7 days and do the ticket

8 years ago
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partypooperwastaken

it would be nice to have something like "if a winner of your giveaways activated their win but didn't mark it as received, you can contact support immediately." in the faq. but i guess there is no such thing. so, wait.

8 years ago
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coldcocoa

I'm curious what if someone activate the key on the other account and report key used (not received.)

8 years ago
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EvilBudgie

If he doesn't contact you and doesn't mark it at received after 7 days, open a support ticket.

8 years ago
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RobotDeathParty

If he openly rejected your friend request (game is in account, he knows who you are because he emailed you, denied friend request) then... Yeah, there's only one conclusion. I doubt he got 'confused' and didn't realize who added him but I think, based on what you are telling us, he's just another person trying to cheat the system.

Create a ticket after 7 days and be sure to report him if you get absolutely no contact on the situation. It's pretty cut and dry if you ask me.

8 years ago
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MaxThunder

How is he cheating the system? I think he's just stupid.

8 years ago
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RobotDeathParty

If he has the game in his library but he reported the key as not working and still hasn't marked as received (He has the game in his library is what we are being told, nothing serves to be gained here by lying)then that would most likely be him trying to get another copy.

EDIT: Although, I think I am having issues reading the OP for some reason. I don't think the user asked for another copy but it seems like either way he clearly used the key he was given.

8 years ago
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Mattereye

Next time giveaway with contributor requirement at least level 1 ;)

8 years ago
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RATT78

He is +1 -.-!

8 years ago
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Mattereye

Now that's sad :/ Well, if he will mark as not received after 7 days, then make a ticket. I haven't had such a problem, but that's how I would behave.

8 years ago
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partypooperwastaken

you know you only need one giveaway for level 1, right? one giveaway from a promo or games gmg given for free or very cheap bundle, and congrats, you're level 1!

8 years ago
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PHAZE7

Which is why I set level 3 or 4 for most games.

8 years ago
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Lugum

Started to do that too after such incident as op. The bad always ruin it for the good.

8 years ago
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stormrideroftheli

Take a screenshot of his/her library and keep it. If after seven days the issue is not solved, creates a support ticket and attach the capture of the library and the emails that you sent him/her.

8 years ago
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vicarious33

I had a similar issue, though the user never activated himself my gift (probably he passed the key to someone else as it was redeemed). I had to wait a week in order to create a ticket but after sending the screenshots to the support I had my feedback. So don't worry, as long as you kept screenshots of all of your tries to contact the winner.

8 years ago
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RATT78

I try to invited him again (to take a screem of him in my frind list requested) but i cant, irecived a error message like this:
Error al añadir amigo. Por favor, inténtalo de nuevo.

Error to add friend. Please try again latter (or something like that)

8 years ago
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vicarious33

Take screenshots of your emails and as suggested of his library...

8 years ago
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Marius0806

this "error to add friend" message appears when someone blocked communication with you I think

8 years ago
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mikbhoy

Maybe if you stopped stalking him/her they would have time to activate the game?

8 years ago
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PHAZE7

Read the post, the game is in his library.

8 years ago
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mikbhoy

Ok good point, still a stalker though.

8 years ago
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Lugum

Everytime i expect some life making decision where someone needs desperate advice, then i read this...

But yeah just report him, kinda had the same thing last week.

8 years ago
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dingdongcat

Grim Fandango best game.

8 years ago
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oldlemon

i experienced same thing.

ONCE.

never again.

from that point i stopped doing pub GA's and set contributor level, life made me an elitist person and i lost faith in humanity. this was for you, i still hate you my asocial weirdo winner, fuck you.

8 years ago
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