I'm not quite sure what do you mean..
EDIT: Oh, i guess you mean that he won your giveaway but he's not online to redeem the key right?
If so then, If he doesn't accepts your Friend request/Doesn't redeems the key within 7 days then you can reroll your giveaway.
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Nobody knows but feel free to enter red faction armageddon
edit: Thank you Gaina for teaching me how to hyperlink
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He already sent him the key (as far as I could understand) so he must either contact winner and tell him to accept (if he doesn't within 7 days) or just contact support and request ban for the aforementioned user who has (as far as I could understand) activated the key but has not (up to this moment) checked 'Received Gift'.
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I know nothing of this person to do?
USER http://www.steamgifts.com/user/Pinitocr
That makes since I have send the key but does not connect?
BEST REGARDS
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