UPDATE:
https://forum.paradoxplaza.com/forum/index.php?threads%2Fpricing-change-rollback-information-thread-latest-news-here.1031635%2F

Hello all and thanks for your feedback, Following up from yesterday, this will sound a bit schizophrenic but I have really appreciated the reactions from this forum. I have spent the last 24 hours reading your comments and feedback and replying to email (fredrik.wester@paradoxplaza.com for all of you who didn't know it); during this time I came to a couple of conclusions:

1 In regards to the price changes you are absolutely right. You deserve more transparency and better communication from Paradox when it comes to changing of our prices and pricing policy. Therefore I have decided to roll back all price changes made; any price changes will have to be for future products well communicated in advance. I just came off the phone with Steam and they say we can't do the roll-back before the Summer Sale is over (otherwise it would mean we have to take all Paradox products off the summer sale) but it will be done right after. For anyone who bought any of the games during this time (including during the summer sale) we will try to refund (if possible in the Steam platform) or reimburse with games of a value exceeding the difference. If none of this is possible (I do not in detail know the limits to the Steam platform) we will internally calculate the difference in revenue before and after the price change, double the value, and donate the money to the UNHCR.

2 Some of the frustration has been expressed due to our DLC policy and how we handle additional content for our games. Since the release of Crusader Kings 2 (Feb 14, 2012) we have adopted a policy where we release paid content and at the same time content for free even if you do not want to pay for the DLC. This means that if you only paid for the original game, you still have a completely different game today with thousands of additions, upgrades and changes. This doesn't mean you should stop giving us feedback on how we conduct our business but if you straight out just hate our DLC policy I respectfully say that we have to agree to disagree.

3 I have promised myself never to give in to mob mentality; it's one of the worst things I know and a terrible way to convince me. In fact, being a pig-headed CEO of a company that has grown from 7 people to 225 during time I have had the privilege to run it, I have probably from time to time been more prone to say "no" than "yes" when people gang up on me/us to make us change our minds - I guess partly by principle not to cave in due to pressure. In this case, my change of stance has been made from communicating with people who have been active in our community for 10+ years, people who spent thousands of hours in our games and coming to the conclusions you find above.
.
Finally - as much as I love a good conspiracy theory; to be frank, the whole "Tencent bought 5% of Paradox and now they're all greedy" and "They're now a publicly traded company and therefore do things the market wish for" is below the level of intelligence of this community. I still hold 33.3% in Paradox, I am still CEO, board member and avid gamer. All you need to know is that the buck stops here. All problems/feedback can easily be sent my way, I will not always agree but I promise to listen.
.
Best
Fred
fredrik.wester@paradoxplaza.com


PARADOX

Paradox Increased it's prices at alot of countries I made a detailed list at bottom.
Seems like we need to spend more money to buy endless dlc's :)

Here is an example for Russia
http://i.imgur.com/daWq94w.png
List is updated again they added some games
http://i.imgur.com/hqd97eM.png

Edit: Admin at Paradox's Forum explained why there was a price change:
https://forum.paradoxplaza.com/forum/index.php?threads/price-increase.1022680/#post-22833834

Screenshoot of it -> http://i.imgur.com/cbjIbLN.png

You can check it yourself here
https://steamdb.info/pricechanges/

Affected Countries;
Brazil
Canada
Chile
China
Colombia
Eu Countries
Hong Kong
Indıa
Indonesia
Japan
Malaysia
Mexico
New Zealand
Norway
Russia
Peru
Philippines
Saudi Arabia
Singapore
South Africa
South Korea
Taiwan
Thailand
Turkey
UAE
United Kingdom


UBISOFT

UPDATE: After Paradox Ubisoft also jumped to the train. Let's hope they are the last one.

Here an example from Russia (picture is outdated they added more games now)
http://i.imgur.com/S0d6aqU.png

You can check it yourself here
https://steamdb.info/pricechanges

List of Affected Countries:

Azerbaijan
Colobia (Few Titles)
India
Mexico (Few Titles)
New Zealand
Peru (Few Titles)
Russia
Saudi Arabia
South Africa
South Korea
Turkey
UAE

6 years ago*

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Half of the publishers on Steam increased their prices for Turkey. And my salary stays the same (340$), how the f**k am i supposed to buy games with a quarter of my salary ? I hate my country so damn much ...

6 years ago
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+

6 years ago
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It's not your country you should hate, it's your government. Turkey is Europe's gateway to Asia. You should be a very wealthy country.

6 years ago
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6 years ago
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Again, this has been a good reason to avoid the summer sale for the past few years. Many publishers have been using this practice.

6 years ago
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6 years ago
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i guess last year you tolerated it, or 6 years before. i dont buy at steam anyway but this is a normal thing in my country. regular price raises, discounts go up and in the end you get it slightly cheaper than before the sale. so i can tolerate that, nothing wrong with it.

6 years ago
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I've always been saying Paradox is shit together with their DLC policy.

6 years ago
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6 years ago
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I think it depends on the game/customers. For instance, without those DLCs, CK II wouldn't be seeing such robust development 6+ years after release. If the customers really didn't want continued development, they wouldn't have purchased the DLCs. I think we will see a lot more of this "microcasting" or "soft crowdfunding" for content in all mediums going forward.

I'm not saying they're perfect, but they are hardly the worst offenders.

6 years ago*
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6 years ago
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I'm pretty sure I get more of my money's worth by purchasing product of Blizzard and Valve with equal pricing than Paradox.

Last time I checked I bought Overwatch for like 45+ USD and have gotten free expansions since then.

Paying for continued support is one thing, milking customer for it is a completely different thing altogether.

6 years ago
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6 years ago
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I'm pretty sure deceptive pricing is illegal in some of those countries.

6 years ago
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This sucks -.-.

Oh well, they are super bundle friendly so I'll just wait for the next HB to come around for their games :D

6 years ago
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Yeah.

But usually only the base game is bundled, and if you want the rest of the game you have to pay up for all the DLC. 😤

6 years ago
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At least Reaper's Due and Monk & Mystic are 50% off :D

6 years ago
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this next sale already feels like black friday in brazil: pay the half of the double.

6 years ago
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I have seen Ubisoft do this as well. If they did any publisher can do it.

6 years ago
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Don't forget they stopped having more than 50% discount on dlcs in the past two years (once or twice they were 66%, every other sale up to 50%). It may not sound as much, but when you have 200 EUR worth of dlcs, those few % can really make a difference.

6 years ago
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Yea that was around the time I decided to stop bothering with Paradox games altogether. I wasn't that much into them anyway and I'd rather sink my shekels in Truck sims.

6 years ago
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There will be no price drop after sales if anyone is wondering

Admin at Paradox's Forum explained why there was a price change:
https://forum.paradoxplaza.com/forum/index.php?threads/price-increase.1022680/#post-22833834

Screenshoot of it -> http://i.imgur.com/cbjIbLN.png

They just matched it to purchasing power of those areas and make it more "equal" across globe

6 years ago
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I don't think they have any idea what the real purchasing power is in any of those countries :(

6 years ago
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Yeah, sure. The said "purchasing power" has dropped considerably in Russia after the annexation of Crimea, but I just live here, who am I to disagree with all-knowing guys from Paradox? And I somehow doubt that we're the only country from the list where financial situation has actually changed for the worst. The statement "This is something that all publishers do" is also hilarious.

6 years ago
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Yay for price gouging. Gotta love greedy publishers. Another publisher for the shitlist.

6 years ago
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Another publisher goes into blacklist....sigh.
On the other hand, I'll save more since I'll never buy their games unless 90% off or in a cheap bundle.
I'm a really patient gamer.

6 years ago
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6 years ago
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Make it -90% on a 100$ game or make it -50% on a 20$ game, if I have 8$ to spend you won't get my money either way. This marketing policy is just blind

6 years ago
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Paradox is bigger cancer of gaming every year. They're making good (and sadly even great) games but their DLC and pricing policy is just pure shit.

6 years ago
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Oh noez, that must be the capitalism we've been warned about in the like last 100 years. 😆

View attached image.
6 years ago
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This makes me appreciate ITAD and enhanced steam so much.

6 years ago
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UPDATE: After Paradox Ubisoft also jumped to the train. Let's hope they are the last one.

Here an example from Russia
http://i.imgur.com/S0d6aqU.png

You can check it yourself here
https://steamdb.info/pricechanges

List of Affected Countries:

Azerbaijan
India
Mexico (Few Titles)
New Zealand
Russia
Saudi Arabia
South Africa
South Korea
Turkey
UAE

6 years ago
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I wonder if all this pre-sale price rising was what made my CV go slightly up without me giving away any game in the last week.

6 years ago
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This just means look elsewhere for sales and deals. Steam is not always, or even usually, the best place to buy from. I'm not even talking murky grey area stuff, I'm talking about other legit digital retailers.

6 years ago
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The Good Old Days

View attached image.
6 years ago
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member flash sales?

6 years ago
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I loved those!
I remember checking the store front page every 8 hours to see what they would bring.
And waking up in the morning only to realise I had missed great ones during the night.

6 years ago
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Why, thanks for notifying about what games we should not buy during sale :3

6 years ago
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And Bethesda changed price for some games in some regions Fallout 4/DOOM/Dishonored 2 in all regions ^^ (Price decreased!!) 😮😮😮
For example
Europe - Fallout 4 59,99€ ---> 29,99€
Russia - Fallout 4 and DOOM 1999р---> 859р
Canada - Fallout 4 C$79.99 ---> C$39.99

6 years ago*
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Fallout 4 and DOOM had their price reduced everywhere, including the U.S.

6 years ago
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yeap, also Dishonored 2 $59.99--->$39.99

6 years ago
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so this is why my CV decreased

6 years ago
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i really hate those publishers. now i wont get a 75% discount im waitung for. i dont care for end price, just the discount counts

6 years ago
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UPDATE:

https://forum.paradoxplaza.com/forum/index.php?threads%2Fpricing-change-rollback-information-thread-latest-news-here.1031635%2F

Hello all and thanks for your feedback, Following up from yesterday, this will sound a bit schizophrenic but I have really appreciated the reactions from this forum. I have spent the last 24 hours reading your comments and feedback and replying to email (fredrik.wester@paradoxplaza.com for all of you who didn't know it); during this time I came to a couple of conclusions:

  1. In regards to the price changes you are absolutely right. You deserve more transparency and better communication from Paradox when it comes to changing of our prices and pricing policy. Therefore I have decided to roll back all price changes made; any price changes will have to be for future products well communicated in advance. I just came off the phone with Steam and they say we can't do the roll-back before the Summer Sale is over (otherwise it would mean we have to take all Paradox products off the summer sale) but it will be done right after. For anyone who bought any of the games during this time (including during the summer sale) we will try to refund (if possible in the Steam platform) or reimburse with games of a value exceeding the difference. If none of this is possible (I do not in detail know the limits to the Steam platform) we will internally calculate the difference in revenue before and after the price change, double the value, and donate the money to the UNHCR.
  2. Some of the frustration has been expressed due to our DLC policy and how we handle additional content for our games. Since the release of Crusader Kings 2 (Feb 14, 2012) we have adopted a policy where we release paid content and at the same time content for free even if you do not want to pay for the DLC. This means that if you only paid for the original game, you still have a completely different game today with thousands of additions, upgrades and changes. This doesn't mean you should stop giving us feedback on how we conduct our business but if you straight out just hate our DLC policy I respectfully say that we have to agree to disagree.
  3. I have promised myself never to give in to mob mentality; it's one of the worst things I know and a terrible way to convince me. In fact, being a pig-headed CEO of a company that has grown from 7 people to 225 during time I have had the privilege to run it, I have probably from time to time been more prone to say "no" than "yes" when people gang up on me/us to make us change our minds - I guess partly by principle not to cave in due to pressure. In this case, my change of stance has been made from communicating with people who have been active in our community for 10+ years, people who spent thousands of hours in our games and coming to the conclusions you find above.

.

Finally - as much as I love a good conspiracy theory; to be frank, the whole "Tencent bought 5% of Paradox and now they're all greedy" and "They're now a publicly traded company and therefore do things the market wish for" is below the level of intelligence of this community. I still hold 33.3% in Paradox, I am still CEO, board member and avid gamer. All you need to know is that the buck stops here. All problems/feedback can easily be sent my way, I will not always agree but I promise to listen.
.

Best
Fred
fredrik.wester@paradoxplaza.com

6 years ago*
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bold part = top kek

6 years ago
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Yeah, it would have been much better if they didn't choose to listen to their customers 😏

6 years ago
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Don´t get me wrong, it´s nice they listen to their +1000hrs players, but the whole situation leans too much in favor of paradox for me not to think about it as "constructed", if you know what i mean. Sure, you´ll get refunds if steam makes it possible (i don´t think so), else they´ll donate and draw in the (possible) tax relief.

Also i´m still very bitter about the Stellaris stunt during winter sale :D

6 years ago
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You certainly have the right to be bitter. However, little about this rings as "constructed."

6 years ago
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What stunt again? I missed it.

6 years ago
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What absolute bollocks the entire thing was, I'm sure this isn't the first time this kinda thing has happened. Saying they'll roll back prices after the sale....well that's not really a shock is it....

Line their pockets with the few extra sales they get from people who don't know about it and they're quids in.

6 years ago
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For anyone who bought any of the games during this time (including during the summer sale) we will try to refund (if possible in the Steam platform) or reimburse with games of a value exceeding the difference.

6 years ago
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I read that, key word being "we will try", it doesn't account for the countless consumers who will know nothing about this or the initial price gouge. They're not saying it will definitely happen as a matter of course, its just a "if you ask, you'll get", in a post on the paradox forums? Absolute empty gesture from a publisher that has done something that's incredibly shady. I'm almost certain they did a similar thing a few sales ago.

They got caught with their pants down, not one bit of me thinks that they were not going to reverse the price increase after the sale anyway. This stinks of corporate backtracking "oh look we're reversing it AFTER the sale, aren't we good at listening".

I'm pretty cynical in my older age, but this kind of thing annoys me.

6 years ago
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Again, what's the alternative? Yes, it would have been better had they not made the misstep. Yet, they made it.

So now, they decide to listen to the criticism and attempt to rectify the situation. You are well within your right to dislike Paradox, but I don't understand exactly what you would prefer a company do in said situation.

They can either listen to their customers or ignore them. The fans used available avenues to voice their concerns and Paradox listened.

6 years ago
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My point is, they aren't listening to customers, this is pure corporate spin in the works.

If all their games didn't get tanked in the reviews, if they hadn't been exposed on YouTube and in games media, they would have sat and done nothing.

I don't dislike them per se, I couldn't care less about them and I'll still buy their games. I dislike the idea that they're rectifying a situation due to being loyal to their fans. This is a business decision being made by a company that fucking loves money, like every other company in the world. Just unfortunately for them, they got caught doing one of the oldest tricks in the book of price gouging before a sale.

More exposure should be shone on others that do this, doesn't mean their games are bad or their previous titles were sold at bad prices, but THIS sale practice needs stomping out before it becomes rampant. The more vocal and quicker we can protest against this kind of stuff the better.

As I said, they've done it before, its not new. They upped and then lowered prices after the sale before, nothing was mentioned about regional pricing then. Its a flimsy excuse to try and put a positive spin on things.

6 years ago
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You can say they aren't, but they clearly are. I understand if you find fault with the capitalistic market as a whole (I know I do), but I'm not sure what preferred action you would ask of Paradox.

As you say, consumers utilized the tools available to them (reviews, purchases) to voice their criticism. Paradox listened to said criticism and is attempting a course correction. Beyond free games for everyone, what is the "appropriate" response?

6 years ago
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Its not so much the response, the response befits the action.

My argument is that the response of lowering prices post sale was always going to happen regardless of backlash and is now being passed off as a great gesture by the benevolent publisher.

As I initially said, perhaps I'm being cynical. We'll have to agree to disagree here, it hasn't stopped me buying from them but man, if I didn't love Pillars and Obsidian so much I'd have not given them a penny.

6 years ago
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Your reasoning isn't really logical. Just the manpower and hours they'll have to invest for all those manual refund requests, should cost them more than the bucks they made by increasing the prices in some regions where they generate a comparably low revenue. If that was a scheme to make more money, it must be the worst scheme ever in the games industry.

6 years ago
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It would have been a great money making scheme if they'd got away with it. Backlash unexpected, now they have to take the hit.

6 years ago
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I like the third part. It certainly helps to earn the trust and respect of the persons you want to influence. Recently it seemed that PDX got a bit stubborn about some of their moves. They always listened, but it didn't seem to result in changes, as much as it used to. So all the more I welcome today's decision.

6 years ago*
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Good to know which publishers to avoid during the sale.

6 years ago
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If I may, you should post a new thread about it, people are just reading the OP without reading your post. Therefore , they will just complain about how paradox sucks instead of reading about them rolling back their prices. :/

6 years ago
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Perhaps, I was trying to avoid further cluttering the forum considering all of the new summer sale threads.

6 years ago
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6 years ago
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That's good news I suppose? I expect a Paradox sale right after summer sale

6 years ago
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To be fair, their titles are almost perpetually on sale via one store or another.

Edit: hey, happy cake stuff

6 years ago*
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Only for the markets that already have lower prices, in the places that we have US prices, and yet region-locking, we don't get any benefit.
¯\_(ツ)_/¯

6 years ago
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in brazil we are used to pay the double of the half since someone came with the "black friday" idea.
this is pretty much expected here. nothing new.

6 years ago
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