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Giveaway winner no response for ages

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kzwen

I have a giveaway that was closed 2 weeks ago and while I have sent the key code by email immediately, there was no response or acknowledgement. I have added the winner on steam but the profile shown last active as 15 days or so ago. I have just checked his profile which now finally shows last online 8hrs but he did not accept my invite. What can we do in cases like this where the winners received their gifts but just doesn't respond?

1 decade ago*

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14 Comments
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This comment was deleted 4 years ago.

1 decade ago
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Bounce

And request a re-roll.

1 decade ago
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kzwen

You do realize I have already sent the key out do you? What if the guy redeem it before I can give it to the rerolled winner?

1 decade ago
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Bounce

That's true, but since he's MIA you could run another giveaway for like an hour and hope for the best.

1 decade ago
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RichterLocke

I'm not sure requesting a re-roll is a good idea. If he sent the key via e-mail immediately that could backfire spectacularly.

1 decade ago
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TheEgo

Pretty much just copy paste this post into a support ticket post.

1 decade ago
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Zonitrol

Track them down, tie them to a chair, and force them to watch Hot Problems on repeat until they click gift received

1 decade ago
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sn00p91

Sounds like a plan.

1 decade ago
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ashurun

above idea works like charm

1 decade ago
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kzwen

How about I hire you to do just that?

1 decade ago
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keffertjuh

Check his library if he's redeemed the game, for starters...

An option could be the guy was using the site through a side account and as such should be investigated, though it is not an exclusive theory at all.

1 decade ago
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kzwen

nah. Has yet to redeemed. But not sure if it's a side account or not. 20+ games, registered in '09. Then again, I use to not play much and not have much games so this doesn't really work.

1 decade ago
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thejadefalcon

This is why I never send keys via e-mail.

1 decade ago
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PhantomLord

If the person is on holiday / lost email account / computer is broken then 15 days isn't too bad... Wait and see if it is activated on the account in a week or so...

1 decade ago
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Closed 1 decade ago by kzwen.