Read this too: https://www.steamgifts.com/about/guidelines
The winner has 7 days (one week) to redeem the gift, you can't request a new winner until that time has passed.
Comment has been collapsed.
yep
cheeked first by https://www.sgtools.info/activation and after that manually (game list on steam profile)
Comment has been collapsed.
Ach something misunderstood: I don`t want to GA my key to person with non activated gift on profile
Comment has been collapsed.
Ok! Understood.
Create a ticket right now and tell support to check if that user has been suspended for non activated gifts. Then they will decide to reroll the giveaway or not.
My suggestion for you is to create restricted giveaways for level 1 or more in the future.
Comment has been collapsed.
Just FYI that in the case the user has been suspended already for that unactivated gift, the mods MAY decide that the user has paid their penalty and not agree to a re-roll.
Comment has been collapsed.
It's not mod decision if re-roll will be granted or not, as there is a rule. If winner was suspended and inactivated game was won in last month - re-roll is granted. If winner was suspended and game was won more than month ago - there is no re-roll.
If I win game in Jan and not activate it, get suspended in May and creator asks for re-roll June - it will not be granted on the base of this inactivated win.
Comment has been collapsed.
6 Comments - Last post 34 minutes ago by Sooth
9 Comments - Last post 43 minutes ago by PunishedStig
28 Comments - Last post 1 hour ago by dreamwalker7777
14 Comments - Last post 2 hours ago by NoYeti
20 Comments - Last post 5 hours ago by aez76
414 Comments - Last post 5 hours ago by spodamayn
307 Comments - Last post 7 hours ago by RiderOfPhoenix
399 Comments - Last post 7 minutes ago by LumpyCreature
76 Comments - Last post 15 minutes ago by Boson
116 Comments - Last post 21 minutes ago by sesito71
6 Comments - Last post 2 hours ago by NoYeti
30,897 Comments - Last post 4 hours ago by Mezotron
219 Comments - Last post 5 hours ago by Yamaraus
18,021 Comments - Last post 5 hours ago by Operations
Hi
When I see "Red marker" (non activated gift) I choose to request new winner.
How long it take?
Comment has been collapsed.