i won The Bluecoats: North & South
but i activated The Bluecoats: North vs South
and i dont own the game in the shop The Bluecoats: North & South
i won that https://steamdb.info/search/?a=sub&q=The+Bluecoats%3A+North+vs+South

i dont understand?! can i click received?

4 months ago

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4 months ago
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If you click steam icon next to giveaway of game you won, does it says you own game?

4 months ago
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no its not with the green line of owning the game

4 months ago
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4 months ago
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I think he haven't marked it yet.

4 months ago
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Uhm yeah good point, i seem to have both versions, so 2 different subs, one of them is a removed game, which sgtools wouldn't pick up, so technically it wouldn't be marked as not received.

But doing it properly he should not mark it received.

Either is cheap on resellers, so gifter could not make a big deal out of it (i would just get a proper copy) or he just deals with the not received.

4 months ago
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so i dont click received
only thing to be done: creator changes game in GA ?

4 months ago
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He can't change game, but you can allow him delete giveaway to prevent him get red unrecieved mark, which would be fair as you recieved game, but wrong version.

4 months ago
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No, creator can't do anything to change it nor staff, you either let the gifter delete the giveaway and you agree, or you ask he will give you a proper copy, or he deals with the not received, eitherway mark it as not received.

4 months ago
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i thought support can change the game of the ga tx for answers

4 months ago
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Expect weeks/months and luck. Best to get it over for both and delete the giveaway.

4 months ago
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GA creator will have to create ticket for changing giveaway game. However, junior mods can't change it. so both of you will have to wait longer than usual.

4 months ago
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creator deleted GA - and its allready done - support was fast

tx for answers everyone

4 months ago
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so u own both versions? are they diffrent? because i can still enter the GAs for north & south
or do you think its the same game? and i own everything with north vs south?

4 months ago
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Sometimes a publisher loses the rights, delete it from steam and then get them back and put them back on steam with a new subid or it gets replaced with an updated version of the game.
So you can have a game twice but still have a different subid, so they can be the same game. In this case i can't say if it's an upgraded version, i think it's the exact same one. But still you should mark it as not received as for sgtools.info it would say you didn't redeem it.

Contact the gifter, a correct copy is very cheap for him to get (not that he is forced to) or have the giveaway deleted, either way mark it as not received, that's the only thing left you can do.

4 months ago*
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the creator deleted the ga - all done
but i dont care about +1 so if its the same game i will HIDE the north & south GAs

4 months ago
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Hello. Someone gave me some keys. I have activated them, and the games definitely appear in my license list. But I can't see them in my library (even typing the names). One of those games is "Quadrant M4", I have filtered the giveaways on this site so that the games I own are not shown to me. But I keep watching the QM4 giveaways. Does anyone know why this happens?
P/S: I'm sorry to barge into this post like this, but I wouldn't want to create a new discussion just for this.

4 months ago
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Closed 4 months ago by tarikgoethe.