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Humble Jumbo Bundle

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EdiT342

Hi! I just bought the Humble Jumbo Bundle for a friend. I checked that box to send it as a gift, but my friend got that message: "we recived a request to resend your humble keys, however , we dont have any keys on record this email adress." He didn't receive them the first time, so I told him to resubmit his email, hoping that this will solve the problem. He uses a gmail adress, and he didn't get anything so far...I've sent an email to contact@humblebundle.com, and they said that they've received my email, but I duuno what should I do. Oh, I also sent him some games from the TripWire bundle, and when he wanted to redeem them, he didn't receive anything, and he also tried to create a yahoo.com email adress, but that won't work either. So...what should I do?

1 decade ago*

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9 Comments
Cloonaid

Humble Bundle Store sucks, gifting sometimes gets screwed up. I never buy gifts there anymore.

1 decade ago
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Deleted

This comment was deleted 5 years ago.

1 decade ago
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Mew2

But this is the Cheesecake Factory, right? :o

1 decade ago
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dooder

Nope, its the CheesePie Factory.

1 decade ago
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limathompson

I get the same message when someone redeems the gift link before I do, maybe you did something wrong.

1 decade ago
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elitereece

This is what I do buy it then there's a present next to the game names and you click that and you get a link to send to a friend try doing that instead

1 decade ago
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EdiT342

Doesn't work, either. He never received any email, and I'm 100% that he entered it correctly. He even made a .yahoo.com account, still no luck. But, thanks anyway.

1 decade ago
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SeaGoblin

why not jsut buy the bundle for yourself? then link him to it? sounds safer to me

1 decade ago
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SteamLover

Before, I got the same message when I submitted my friend's email address for the first time.
In our case, he managed to get the link using Humble Bundle Key Resender that you can see as "Lost Key" at the bottom of the site.

[Edit]
Using Humble Bundle Key Resender, you receive all links you redeemed before.
If the Humble Jumbo Bundle link isn't in the resending email, maybe the link went nowhere.
In that case, I recommend you contact support.

1 decade ago
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Closed 1 decade ago by EdiT342.