The winner has redeemed my gift, but not marked it received. How do I proceed?
If your gift has been activated or redeemed by the winner, and they have not left feedback after seven days, please create a support ticket to request received feedback. A support member will review and ticket, and if the gift is activated on the winner's Steam account, approve the ticket and update the feedback to received.
Comment has been collapsed.
FAQ pages are an amazing concept...try using them sometime.
Comment has been collapsed.
if no feedback has been sent than check their steam if the game is there.
if it's there then contact them and remind them to send feedback.
if not, then wait 7 days, do a reroll.
if he/she still hasn't sent feed back but activated the game, make a support ticket.
Comment has been collapsed.
1,181 Comments - Last post 14 minutes ago by NeStric
21 Comments - Last post 32 minutes ago by nogphille
21 Comments - Last post 34 minutes ago by FranEldense
2,656 Comments - Last post 55 minutes ago by MeguminShiro
16,859 Comments - Last post 59 minutes ago by Inkyyy
391 Comments - Last post 1 hour ago by kiseli
6 Comments - Last post 1 hour ago by pb1
64 Comments - Last post 2 minutes ago by Carenard
1,160 Comments - Last post 2 minutes ago by IronKnightAquila
1,573 Comments - Last post 3 minutes ago by A10i
197 Comments - Last post 5 minutes ago by Prosac
85 Comments - Last post 5 minutes ago by Boson
152 Comments - Last post 7 minutes ago by erom96
177 Comments - Last post 19 minutes ago by Metalhead8489
Game is sent to his email and I've ticked the 'Sent' icon in giveaway...what is the final step is it for him to confirm? what happens if he does not confirm getting the game but gets it anyways?
Comment has been collapsed.