If the guy's profile is public, screenshots may not be necessary. Better for Support to check directly, no?
xiaohui, if he giveaway winner has it in his / her account, then Support will probably help you mark as received. Submit the support ticket and don't worry.
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^ Sounds like good advice, hope I don't get in a situation like this, anyways good luck :D
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I have a friend with this very same situation, but the winner's profile is private, so he can't see if the game (a key) was redeemed or not, and it has been over a week since the giveaway ended... (and the game was BioShock Infinite for a Group giveaway).
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Yeah ... actually, this is why screenshots may be good in the OP's situation, in case the winner turns his profile private.
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thanks for comments.i will take his steam profile screenshots and wait for another 3days,if it's still Awaiting User Response i will contact the supports.thank you for you all.
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There is a guy who won my giveaway game,and i can see the game in his steam profile.but in my Credted Giveaways page,its status is still Awaiting User Response.what should i do if this guy still don't give a response after 7 days?
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