so i created a ga a week ago everything went smooth as usual till now ga ended i sent giftlink and for a week i've been waiting on winner to mark as recieved no problem. now i get on site and have a new coment and its from the person who won the ga i've been waiting on to be marked as recieved saying the giftlink was already used. i bought the bundle and i'm 100% sure i didnt put link any where else besides on the key box to later send. during this week i checked several times his profile to see if winner had been online and he was every day of the past week at least once a day dunno what to think (did he/she trade the giftlink? and if he/she didnt why didnt he/she said anything before) too much goin on my mind of what could've happened what do you guys think i should do?

7 years ago

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If you are 100% sure you gave him the game, I think you should open a ticket explaining the situation.

7 years ago
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This comment was deleted 5 years ago.

7 years ago
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yes i'm 100% sure link was good and i checked his steam before (will check now too) and it wasnt on his account
edit: yeah still not on his account the fact that he is a lvl 4 leech was already a thing that was bothering me xD so i was planing on putting him on bl at least till he fixes ratio a bit xD now with this when its all done will more than likely end there with no plans on removing it from there

7 years ago*
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Well looking at the game and bundle tells me where it came from, and..... you're in luck

Humble Bundle can actually revoke and reissue. Just contact them and explain that your giftee said it was used. They can revoke the old key and reissue a new one for you to send. So doesn't matter whether you're mistaken, they're mistaken, or someone is lying--everything can get fixed here no matter what.

7 years ago
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sweet so i just send a suport ticket asking for they to revok the old gift link and give me a new one?

7 years ago
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request a key replacement at the bundle site where you bought it.

7 years ago
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yeah was about to do that as sugested on the reply before yours just hope that mail of user was mail used to redeem giftlink or in case its not the same that at least doesnt make it impossible for me to get a new giftlink or key

7 years ago
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Closed 7 years ago by gothrana.