well i was going great on this site for ~3-4 years of giving games without duplicate steamkey errors and now within the last 7-10 days i have gotten 4x duplicate issues with bundlestars keys. i just changed my password this morning, so hopefully will no longer have issues, but i thought i'd see if anybody else had this same issue. i doubt bundlestars themselves have been hacked personally, but this is just a notice and poll to see if i am wrong. i believe this is the only site that happened to share the same email+pass combo as the one compromised with dlh, so this would technically be my fault entirely (assuming the poll says mostly no).

to grammar natzi's: i hate shift, get over it :P

(GA Removed & placed elsewhere -- all entries ofc still valid xD)

(poll is supposed to say "ever* been compromised")

7 years ago*

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Has your Bundlestars.com account even been compromised?

View Results
Yes
No

There have been plenty of cases of getting duplicate keys from Humble, Indie etc bundle sites as well. Most likely reason is human error at some point and from what I've heard, they get replaced with working ones quite easily. Did you ask them about it?

7 years ago
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i got the first one replaced because i thought nothing of it, they had no issues, and had sent the trouble ticket in on the second one that was reported to me just yesterday and got a message telling me they would replace it for me first thing monday morning when they get back to the office, however i woke up this morning and got 2x more reports of duplicate steamkeys (all of them bundlestars) which finally lead me to realize it had to be a compromised bundlestars account.

so with that many i decided its not fair to send another 2x tickets requesting replacements and have just rebought the main effected bundle, and reordered one of the keys from tremorgames from the secondary effected bundle.

7 years ago
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Sounds like a good guy solution, I would've probably done that just to avoid extra hassle because superlazy :)

7 years ago
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I think that they told once that you have to change password because someone could get into the db?

"We have noticed attempts to access Bundle Stars customer accounts by entering, what we believe to be, stolen email address and password combinations, so we have taken the precaution of resetting all user passwords across the website. Customers' financial information, such as PayPal, credit or debit card details is not stored on the Bundle Stars website, so has NOT been compromised and is not at risk.

We have reason to believe that a number of customer accounts may have been accessed without the permission of the account holder. We think it is likely that an individual or individuals obtained, from the public domain, a list of compromised accounts which have been stolen from other websites.

If your account has been affected, then your email address, password, order history and purchased Steam keys may have been accessed.

Next time you sign in, you will be required to change your password. You will then be able to access your account and order history as normal.

WHEN ENTERING YOUR NEW PASSWORD WE STRONGLY RECOMMEND THAT, TO PROTECT YOUR ACCOUNT, YOU USE A UNIQUE AND PREVIOUSLY UNUSED PASSWORD.

We would also encourage you to update your password across any other websites where you have used the same or similar passwords, and do this as soon as you possibly can.

If your previous email and password combination was unique to Bundle Stars, then your account will not have been affected.

We apologise for the inconvenience and concern that this may have caused you as a member of the Bundle Stars community. We have acted quickly to investigate and take security precautions to protect our customers by removing all passwords so that every customer must choose a new password. We also invalidated the session so that all customers were logged out, and implemented reCAPTCHA.

It is important to stress that our investigation indicates that this breach has not been caused by any compromise of our internal security systems but has been caused by an attack by an individual or individuals that have obtained user and password details from compromised accounts stolen from other websites. Robust security systems and processes are critical to our service and we continuously invest in our information security system to meet evolving threats.

If you have any concerns about your account, please click here to view our FAQ page, or alternatively please contact our support team: support@bundlestars.com

Thank you for your understanding on this matter, and we apologise unreservedly for any inconvenience.

The Bundle Stars Team"

7 years ago
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hmm, i never actually got that reset personally.. thats strange.

7 years ago
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Its from febraury

7 years ago
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oh, that's prior to the dlh hacks. hmm okay. thanks for info =)

7 years ago
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Closed 7 years ago by d3m4n.