I recently won a bundle (2 games) but only recieved the key for one game from the bundle.
What do i do now? contact creator? contact support? mark as recived?

8 years ago

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whatever you decide to do, don't mark as received if you didn't get everything you won

8 years ago
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What was the bundle?

8 years ago
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This comment was deleted 3 years ago.

8 years ago
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Contact the creator and ask about it. If he doesn't provide the second game of the bundle, mark es "not received."

8 years ago
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Just out of curiosity, what was the bundle?

Contact the creator of the giveaway (can be done through the giveaway, just write a comment), and inform them that you only got one game. They'll have to provide you a key for the missing game.

8 years ago
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If you didn't get everything you were supposed to get, you should try contacting the creator first and explain the situation.

If the creator doesn't respond, you should mark it as "not received" after 7 days.

8 years ago
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Contact the creator first and give him the opportunity to correct the problem. By the way, was one of the games in the bundle free? Because it isn't unheard of for people to make a giveaway for a bundle when they can't see the game they have a key for in the list...

8 years ago
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As other ppl said, don't mark as received if you didn't receive all that it says in the bundle, because marking as received will only give you problems for not activating won games, so yeah as other ppl said contact the creator and explain him the situation. If he doesn't provide the missing games then mark as not received after 7 days.

8 years ago
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Thx a lot, those suggestions were also my preferred course of action.
Bundle was Haegemonia ( http://store.steampowered.com/sub/43429/ ) but only received a key for Haegemonia: Legions of Iron…

8 years ago
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Well, that would certainly explain it... Legions of Iron is a game that can't be given away due to the unlimited free supply at Microids.

The giveaway creator most likely noticed he couldn't find the game in the database, so he picked the name of the bundle instead.

8 years ago
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Legions of Iron was probably free because you can't make GA's for it, this explains what happened.
Don't mark as received.

8 years ago
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Haegemonia: Legions of Iron is one of the free game from the microids card thing i believe

8 years ago
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Closed 8 years ago by Pseykon.