The only other option I can think of is that it was re-rolled for some reason. I can't speculate as to why.
Can you see the giveaway on the creator's list of giveaways (if you remember who it was)?
You've already sent in a ticket to support, which is your best option at getting a proper answer.
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Yeah, it appears the giveaway is still on his profile as "Awaiting feedback", so yeah probably it was rerolled. I tried to look before for it but maybe I was checking the "won" page.
He shouldn't be able do it. He never tried to contact me, at least not for 2 weeks after the giveway ended.
I just opened my Steam (I didn't open it for like 3, 4 days) and had a friend request from him. But this is very recent.
He still didn't deliver the game OR tried to contact me for 1-2 weeks at least, even when marked as not received. Its still against the rules and he shouldn't be suspended and I should keep in my profile the not delivered gift.
After 1 week you shouldn't be given a chance to claim he tried to contact me or whatever.
But yeah, now its very unfair he can get away with this.
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Thanks. Hope support can look back at everything that happend since they are doing re-rolls so fast (which is a good thing) but reports like mine are taking a long time.
And no, I just want him to get suspended.
Also correction if it matters: I blacklisted, didn't block him on Steam.
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I blocked him because he didn't deliver the game.
He had 1 week to try to contact me.
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If you blocked the user then support is permitted to grant reroll, as creator can't reach you to send a gift. Which means support is also permitted to grant giveaway being deleted in this case.
No clue why you'd block a person that is supposed to send you a gift, regardless if he delivers or not.
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I blocked him after 1 week (the amount of time SG tells you to wait).
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He had like 10 giveaways finishing the same day, all delivered expect mine.
And I have reason to know he purposefully didn't deliver it. Its explained to support.
Anyway. If I don't deliver a game, the winner waits 1 week and I never try to reach him to deliver it and he blocks (blacklists me) me I can just ask for a re-roll and thats ok?
Doesn't sound right.
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It's waiting one week to mark not received and before you're suppose to get in touch with them to see whats up.
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Correct, to mark not received. Creator can decide to deliver at any point in the future if he wishes to correct it. You don't have to accept it, in this case creator is free to reroll if he wants to deliver his giveaway regardless.
Blocking people only because they didn't deliver the gift sounds foolish, you could just leave him blacklisted at worst.
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Correction: I did not block him. I blacklisted him. Misuse of words.
He was never blocked on Steam or whatever.
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Yeah, sorry. I correct it.
So yeah he had ways to deliver me the game. Even by e-mail or Steam.
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^
This.
Being able to re-roll just sounds to me like he got away with it.
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Please make a ticket in "Other" to get this sorted out, making a forum post for support issues should not be done. By the way, no one can reply in tickets filed under "user report".
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I won a giveaway, creator never delivered it.
I blocked (EDIT: BLACKLISTED) him and marked as not received after a week. Of course I submitted a support ticket, over 3 weeks ago.
Today I check after a couple of weeks away from the site and remembered about the ticket. Not answered.
And the giveaway was deleted. I cannot see it in my "won" page as not received either I have an option to mark as not received again.
Does this mean that the user was suspended and the giveaway was deleted to "clear" the infringement? If so, ok and fair. But I don't think it was the case as I didn't get a reply from support.
Maybe giveaway creator claimed something else to the support (in other words: lied) to get the giveaway deleted instead of giving me the game so he could clear his profile? If so, I would like this checked if possible.
If anyone from support can check I appreciate. Ticket: FmyT5
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