normal time = depends on how many tickets are queued
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i am waiting now over a month for a ticket
Gift Redeemed and Winner Unavailable
still waiting....
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Normal turnaround used to be maybe 2-3 days at the most. These days it's ballooned to 7 days or more.
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Just a quick question. What is normal turn-around time for support on request for rerolling? Had to put in ticket on request of winner because they forgot to remove entry after buying the game literally hours before end of GA, no biggie. The only time I've had to use Support to date is to delete a giveaway and that was pretty much instantaneous. Understand there is probably more involved with a reroll, was just trying to get a ballpark figure. Thanks
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