I won Dead Island key (cg's giveaway) but when I try to activate key steam shows me this error:

"Not Available

Sorry, but the following item are not available for purchase in this country. Your purchase has been cancelled."

I can go in Dead Island steam store page. I can even buy game but cannot activate key. I am from Croatia.

What do I do now?

4 years ago*

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tell support about the problem

4 years ago
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Steam support may be willing to exchange your key for a censored version of the game?

4 years ago
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Dead Island without any blood, now that's swag!

4 years ago
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LOL! There is no cut version. Also this is not the problem. The game is just Region restricted, like (RU)-keys.

4 years ago
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OK, thanks :)

4 years ago
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I think that amazon's keys might be region locked. Try to talk with cg and have the problem sorted out!

4 years ago
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This.

He might not have known as the product page doesn't look any different to games that can be activated worldwide, but Dead Island keys bought from Amazon US seem to be locked to NA.

Another member had the same problem after winning another one of cg's Dead Island giveaways yesterday.

4 years ago
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I activated it after I bought it off Amazon, didn't have any issues...
Might be only for some countries...

4 years ago
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It's GMG. They sell keys locked to NA (even they are from Europe lol) and fail to mention than anywhere on the game's page. This already happened to cg once, and he bought another game for the winner.

4 years ago
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I bought it from GMG and works just fine in Europe.

4 years ago
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The Dead Island keys are not from GMG.

4 years ago
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isnt it forbidden to giveaway region restricted keys ? bad cg..

4 years ago
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Suspend him!

4 years ago
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Even a superior artificial intelligence can make a mistake sometimes.

4 years ago
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i have same problem with cg's dead island, waiting for him to reply now.

4 years ago
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vpn

He most likely got it from GMG with the sale going on, I bought 2 myself. I gave one to my friend who lives in Poland and he had the same issue and I didn't because I'm here in California. He used a vpn and activated it like 2 hours ago.

4 years ago
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not a very good idea - you can have your steam account banned for using VPN to activate restricted codes.

4 years ago
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I don't want to be banned for using VPN

4 years ago
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I believe GMG's Dead Islands are not region locked, Amazon ones, however, are. My friend (he's from Poland as well) bought 2 keys, one for me, one for himself from Amazon. I managed to trade this key for Dead Island gift, luckily. He was like 'meh, it's just $6' and bought it from GMG a few days ago.

4 years ago
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Yeah i gave away key from GMG and was activated without any problems.

4 years ago
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I'm not sure about CD keys. But I've helped people ike Germans buy Dead Island and they are happily playing it.

4 years ago
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I'm from Croatia as well and i play DI just fine xP

4 years ago
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cg has been notified so this will be resolved soon. Please refrain from suggesting VPN or other methods to bypass regional restrictions.

4 years ago
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Closed 4 years ago by Kuky90.