I emailed support.
I'm fucking pissed.
I was so happy, I clicked install before realizing. they better not fuck me over because I installed.
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Sad thing is, they're closed now, and won't be back open til monday.
It says they still screen support, so maybe they'll patch this up soon.
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Isn't this the second thread in about two weeks with a major fuckup by GGG?
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I think so. All I know is, they have forever lost my business.
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Another time, another fail, good job Get Games...Someone should stop selling games there.
Seems like they found it out.
Coming Soon Released 22/11/2011
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They DO have to fix it for us even if we installed the HD game right? I mean, it's THEIR fault.
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I believe that, legally, you would be in the right, as you did not get the product you paid for (the game you installed may or may not be removed from your library). But in practise, it might take a lot of fighting to get that done.
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They can take the HD game if they want, I want my damn SS3 :P
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Chances are you just have to wait a day tops and you'll walk away with a free game in addition to the one you bought. What's there to complain about? :p
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Maybe you're right, but I'm a very paranoid person, so this crap doesn't fly right by me.
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Alright. maybe my credit card was denied or something so they sent me a fake key rather than a real one. i cant really complain if i didnt get charged anything
but getting the wrong game is still something where im not buying from this site again
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They continue to make catastrophic mistakes and inconvenience their customers. I'm looking forward to seeing how they try to fix this one. Hopefully their customer service won't be as horrible as it usually is.
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Hi there
Looks like we’ve been supplied with a small number of the wrong keys.
Sorry about that, but to make up we’ll send you a free copy of the Seriously Digital Edition of SS3 within the next 24hrs at no extra charge.
Kind regds
Dermot
The GetGamesGo Team
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Thanks for the update! AND it's nice to get the Seriously Digital Ed!
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Someone as had this problem, seems that whole site is FUBAR I'd stay the hell away from it.
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I once knew a woman who was so soft, she caught a bubble and her hands burst. But seriously they should give everyone a voucher or something.
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So I got Serious Sam 3 from Get Games Go.... or so I thought.
Turns out they gave me a code for HD Second Encounter -.-
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