Small problem with sending keys (resolved)

Closed

So, my giveaway has ended and I tried to enter key to send it, but the problem is there are two of them (as it's base game and DLC together and was listed together) and I apparently can enter only one. So what should I do now?

6 years ago*

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16 Comments

LKX7ADHD

You could send the key for the base game, then contact the winner and send him the DLC key yourself. :D

6 years ago

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Lilith812

Write in comments of your giveaway that you need to contact winner to send keys (for record), contact winner through Steam.

6 years ago

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steveywonder75

Not all winners read comments on the giveaway. I would just contact the person on steam directly if possible.

6 years ago

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Lilith812

Leaving message for record is not for winner. In case winner will not respond it is just a mark that not sent gift is not gifter's inactivity. Or for case if winner will lie later, because this is case when SG does not see the process of sending and revealing keys.

OP, also it is better not to send anything in key field if you need to send few keys. Better to establish online contact with winner first

6 years ago

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lewriczin

Welp, I guess it's too late now as I send the first one already.

6 years ago

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Gaffi

(Super Moderator)

You can go find an old GA of the user (if they have given something) and post on that. They'll still get the notification there.