Russian key store customer support is lolz

sell it to a russian for 2 donkeys and a goat.

Poor Tzell, but ofc they also cannot know/check whether you used it up.

Put (RU) at the end of your name, start trading games for TF2 keys and buy the game with keys again, this time giftable copy for steam.

i don't get what's so funny about "No refund"?

Russian is usually very evil and greedy. Do not buy anything in Russian stores.

I'm not sure if this helps. If you decide to activate the key I'm sure there are ways to change it to english.

Tell us what happens when you activate it.

Maybe they are "racist fucks" as well ;_;

Made me lol too, but i hope you'll atleast manage to trade it. good luck!

Remember russians will never give you a refund....xD

At least they said hello. :)

A racism thread, good stuff.

It looks like they used google translate!

That's your own fault.
Pointless thread.

how much?

That is a polite russian reply actually. I personally would promise to kill your whole family with rabid bears. And rape your dog of course.

I guess you still may be able to download some translation if the game itself doesn't let you change the language from the options menu

PD: I lol'd @russian Markus too :D

Markus is so badass. Such a great game borderlands ;D

Why should they apologize? On top of it the support member is not supposed to know english.

at least you arent a super send lasbian

Remember, no Russian.

It's funny indeed, in the lines of "for Mother Russia!", haha. But it only shows their English is bad. Here's the reply they gave to a Russian customer regarding a refund (in translation):

Unfortunately we cannot perform a refund because you were provided with a working key and we already reported it back to the publisher.
Apologize for the inconvenience.
Best regards,
YUPLAY Support Team

So tl;dr would still be "Hello. No refund." :D

domain name explains it all - Y U PLAY? :D