You could go to one of their old giveaways and post a comment.
Provided they're not a leecher and have given back in some manner.
And Logging in every half hour + not responding to comments sounds suspiciously like a bot user.
I'd blacklist them, ask Support Staff for a reroll and move on.
Comment has been collapsed.
It's supposed to say awaiting feedback until the winner activates the game and then marks it as received. Also, just because someone appears to be online it doesn't mean that they have the means to activate the game as they could be on mobile and have to wait until they get on their home PC. The moral is try to be understanding, realize that there may be things that you may have overlooked, and to be more patient. And no, there is no private messaging system unfortunately.
Comment has been collapsed.
Patience. If you can't wait 7 days for someone to activate a key and confirm it works then stop making GAs here.
Comment has been collapsed.
The winner has a week to activate the win. You just have to be patient! After a week you can request a new winner.
Throughout the day I will log onto SteamGifts and Steam to reply to comments/messages so I will be online, since it is a mobile device I cannot activate keys.
Finally, I will just say next time if you want to reduce issues I would raise the level requirement. Like I said though it only reduces issues, it doesn't prevent them or reduce the time to activate :)
Comment has been collapsed.
post in their steam wall. if they don't mark as received after 7 days, send a ticket requesting received feedback. not much else to do.
(as this user seems to log in every half-hour and hasn't responded to my Steam message)
probably using an autojoin bot to leech giveaways, that's how sg rolls for some (if not most).
Comment has been collapsed.
- Go ahead and hide the key by clicking o the button, again. (It toggles.)
- Once you've gotten hold of your winner, you can reveal the key at that time.
- If you can't get hold of the winner for seven days, file a ticket to re-roll the giveaway.
There is a seven-day grace period within which you deliver the key and the winner marks it received.
Comment has been collapsed.
If there was I'd probably be spamming muIIy all day.
Comment has been collapsed.
There are some threads on this in the "Suggestions" section.
In any case read the FAQ so you know what the timeline you are working with is.
7 days
Comment has been collapsed.
I had a Bastion giveaway that ended a few hours ago, but even though I clicked "send key" not too long after it ended, the "received" part still says "Awaiting Feedback." I just want to make sure everything worked out for the winner, as this is my first giveaway (and there are a surprising number of Level 1 giveaways I'm missing out on!). I know the FAQ says to use e-mail or Steam, but I'd also appreciate an on-site Private Messaging service that notifies users of said messages the same way it does with comments (as this user seems to log in every half-hour and hasn't responded to my Steam message).
Comment has been collapsed.