hello, sorry for my english, not my native speech.

i ve won a giveaway today and the giver sent me a gift.
the problem is it s a restricted key and i can t redeem the key on steam.
please i need some advice :(

7 years ago

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thank you

7 years ago
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Ask for a ROW gift or simply mark it as not received.

7 years ago
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Inform the giveaway creator. You can either insist on a key that you can use or agree that he re-rolls or agree to delete the giveaway or mark it as "not received".

7 years ago
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A re-roll would not be a good idea. The giveaways seems not to have been region restricted, so a re-roll would lead to the same problem again (probably).

7 years ago
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True. It certainly would be the most pointless option.

7 years ago
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Simple really,
If the creator of the giveaway doesnt provide you with a redeemable key, just mark it as not received...

7 years ago
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but i have got the game in my inventory already.

-.-

7 years ago
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Return him the gift and siply ask for a ROW key, if he does not provide one, mark as not received

7 years ago
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If you received(!) game gift in your inventory, you can activate this gift. Or you wrote the wrong information.

7 years ago
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mark as not received and inform the giveaway creator

7 years ago
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well ok. i have checked the received button already

7 years ago
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well now your screwed because your gonna get tagged for not activating a won game.

7 years ago
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that s bad. can i give it maybe back ?

7 years ago
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you can untick it - don't worry :) - not sure about Luchingador comment, as I have even accidentally unticked one before now - if memory serves me right?

7 years ago
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thank you, it worked #happy

7 years ago
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you can?, ops. nevermind then.

7 years ago
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Just click on it again to "un-receive" it.
Send the gift back to the GA creator and ask for a ROW gift or agree to delete the giveaway.

7 years ago
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+1 - sound advice :)

7 years ago
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Best thing and nicest thing to do is to work it out with the Giveaway Creator. Sometime GA Creator didn't know about it been restricted key or forgotten about it. Contact him/her via in the giveaway you won in or add him on Steam then chat with him/her.

Also follow Golwar steps too.

7 years ago
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same thing happened to me once. I returned the gift, creator apologized to me and asked support to delete GA (I was in a good mood so I agreed).

7 years ago
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thank you. i will give it a try

7 years ago
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same happened to me. I gave the giveaway creator his gift back and told him that I can't use it. I waited one week (this is the time he has to give you another copy of the game) and then I marked it as not received.

PS: You can still uncheck the received button as far as I kow ;)

7 years ago
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Return gift.
State you need a ROW key/gift.
If you don't get a game you can activate, mark as not received.
If you feel like a nice guy, offer to agree on deleting the giveaway so sender can re-post is as region-locked.

7 years ago
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everything has already been said here :3

7 years ago
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ok, can someone help me?
the guy doesn t udnerstand english.

is this correct?

Пожалуйста!

видео игра на русский.
мне немец.

удалять ненамеренное предательство.

can someone please help me transelate a message? thank you

7 years ago*
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There are way too many people in the site that can't communicate in English.

Sorry, I can only help with this (No Russian (•‿•)):

the guy doesn't understand English.
(...)
Can someone please help me translate this?

View attached image.
7 years ago*
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thank you (•‿•)
i will try hard to improve my english

7 years ago
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(◕‿-)
To clarify I didn't mean you, I meant the Russian.

7 years ago
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According to google translate:

You are welcome!
Russian video game.
I am a German.
delete deliberate betrayal.

I doubt this is what you meant, but i like it.

7 years ago
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xDDD yeaaaa not really what i tried to tell him

7 years ago
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View attached image.
7 years ago
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delete deliberate betrayal

lmao

For me it's "remove unintended betrayal"

7 years ago
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I know right. That line made me burst into laughter when i used google translate.

7 years ago
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me twice as much #lol

7 years ago
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I literally rolled on the floor at "delete deliberate betrayal". LMFAO! Gloria! Help pls.

7 years ago
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literally? I require proof.

7 years ago
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Figuratively literally. Lol! But I almost did. I'm still trying to contain my laughter.

7 years ago
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*grin*

7 years ago
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https://www.steamgifts.com/giveaway/puj5f/morphopolis
that s the giveaway. is there a russian speaking guy out there who may help me?
i want to give the game back

7 years ago
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this is corect

"Подаренный вами гифт имеет региональное ограничение, которое вы не указали при создании раздачи. Выигранный подарок я не могу из-за этого активировать себе на аккаунт. Пожалуйста предоставте гифт или ключ без ограничений (row), иначе я вынужден буду отметить вашу раздачу как "не получено"."

7 years ago
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unreal situation here... he blocked me

7 years ago
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create a ticket on support button and explain your situation to be not get banned here

7 years ago
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thank you.

7 years ago
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oh my gosh..
he unfriend me. how to tell a russian guy to take his game back :((

7 years ago
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Comment in the giveaway.

7 years ago
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thank you for your help guys.
the giver blocked me on steam.
i hope the support can settle this.

have a nice day

7 years ago
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View attached image.
7 years ago
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Mark as not received and thats it ...

7 years ago
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take gift and mark it as not received bad idea (he cannt return it). Better things in this situation is make a talk with support.

7 years ago
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Since the guy blocked him on steam thats the solution tbh ...

7 years ago
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Talking to support is a better option. Sure, he could just keep it and mark as not received, but the best thing to do is try to resolve it.

7 years ago
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That happened to me once
The gifter just opened a new giveaway and leave me with a "fuck you" sign. Really, he didn't even deleted the ga

7 years ago
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It happened to me once too.

But the creator was not aware that it was a region restricted game.

So I send the gift back to him and we agreed upon deleting the giveaway.
Just talk to him/her first.
There might be a simple solution to this.

7 years ago
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I think people solved it already but i wanna comment to D:

I think that the fault is from the creator so you can perfectly mark as not received if you dont get an activable copy , good luck!

7 years ago
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