Hi,I recently made this giveaway https://www.steamgifts.com/giveaway/gb1gh/cities-in-motion i sent the key to the winner but he said the key is not elegible,can somebody explain me why?? Ps he wrote it in comments

4 years ago

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added for talking

4 years ago
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might be region restricted

4 years ago
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Might gave a wrong key? mistype maybe or forget one letter/number?

4 years ago
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keys must be like

AAAAA-BBBBB-CCCCC
AAAAA-BBBBB-CCCCC-DDDDD-EEEEE
237ABCDGHJLPRST 23

4 years ago
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i don't think so

4 years ago
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if you click on replay you replay directly and the other user will get a notification

4 years ago
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Then activate for yourself and request to cancel the GA
Of course i don't know if there is a ban for that. Probably you need to take permission of the winner for cancel it.
Also you can see if something wrong with the key

All above are suggestions

4 years ago
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Seems that you were able to solve your problem

4 years ago
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You can close this discussion now - click on the big button in the top right and choose close

4 years ago
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Closed 4 years ago by NextSoulFirez.