Promoted gift not recived

yep, look
Edit: Alright, thanks bobofatt.

I think it was a developer giveaway. In this cases, when you check your won giveaways the key appears in there, is not sent via email. When you click to see the key it is marked as recieved automatically. That's what I remember at least.

You can after 1 week, but I suggest you make a ticket to support, so they will solve it, and the giveaway creators will give you another key. Also there is always some notable % of users who never come back to get their won key from developer giveaways, which is very sad, there should be a way to "recycle" this "never received" keys to new giveaways at least in chat/forum, cuz when a game key is lost forever and never will be claimed is sad.