I don't know if this is the right place to put this or not, but I am having an issue with a game showing "previously won" even though I have "hide games you already won" checked.

Today, I (with the giver's permission) I entered and won Two Worlds 2 Velvet Edition for the DLC. I immediately went and activated the code (and can provide screenshots or a pdf receipt to support if necessary). I then marked the gift as "received." Steam now says the DLC is in my library, eve though I cannot find "velvet Edition" when I search my library [steam client>library tab>search bar] for "velvet", "fortress" etc. I then synced my account here with steam. (I just did it again, to make sure it was synced.)
However, I still see ! Previously Won on giveaways for "Two Worlds II: Velvet Edition."

What did I do wrong in the activation process that it still shows up? Is this a bug on my end, the SG's end, or no-one's end? My bigger fear is that I unknowingly somehow did something that broke a SG rule. Did I? (Especially if I did break a rule,) what should or can I do to resolve this?

Thank you in advance for your help and advice.

1 year ago

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However, I still see ! Previously Won on giveaways for "Two Worlds II: Velvet Edition."

hide them and forget about it

What did I do wrong in the activation process that it still shows up? Is this a bug on my end, the SG's end, or no-one's end?

steam end. You already had base game before u activate Two Worlds 2 Velvet Edition, so just one dlc added to your account

https://steamdb.info/sub/13656/apps/

Apps in this package
7520 Game Two Worlds II (Two Worlds II HD)
200440 DLC Two Worlds 2 - Pirates of the Flying Fortress

View attached image.
1 year ago
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Thank you for the advice and help! I was worried for a bit. It greatly relieves my mind to know that I did nothing wrong. =D

1 year ago
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Deleted

This comment was deleted 1 year ago.

1 year ago
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If you use the "Reply" button right below Mihey's comment, he'll get your reply in his inbox. Otherwise he won't see it unless he checks the thread again.

1 year ago
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Whups. facepalm Thanks for pointing that out! I honestly thought I had hit the correct box, but obviously I didn't.

1 year ago
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"Hide Games You Already Own" predates the "Previously Won" filter, so it's likely it never got updated to match the latter, when the latter got introduced. By original configuration, the first filter checked against base games in your library (since SG can't receive DLC ownership data from Steam) and filters out those base games.
Assuming there wasn't an update to have it additionally filter out against your won games list here on SG (as the Previously Won filter does), it wouldn't add any additional check against such games. Meaning, any win you have which includes at least one DLC would still show up in the giveaway list until you manually filter it out.

1 year ago
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O.O Thank you for the explanation as to the "why" of it; it was very useful information! I am a relative newbie (4 months) here on this site, and I had not known any of that. I appreciate it!
That bit about manually filtering out bundles with DLC makes sense. I'll have to start doing it. :D

1 year ago
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