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New to SteamGifts - Seeking Advice

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SleepyKnight

Hey there,

I just wanted to ask what to do if someone who has won one of your giveaways is taking a little long to confirm that they have received the gift? It is a little annoying especially after they redeem your gift and you see your gift in their Steam library :/.

Thank you,
SleepyKnight

11 years ago*

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6 Comments
oh01

It ended 15 minutes ago, the winner has 7 days to activate it ;) But you can remind him to do that if you really want, but I'd wait a little at least.

11 years ago
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SleepyKnight

Did not mean the last one :P. Was talking about Mortal Kombat. 2 copies, one guy already activated and confirmed, the other activated and no confirmation yet.

11 years ago
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oh01

Ah, sorry then, I kind of jumped the gun :) But in any case, the winner still has 7 days to mark it as recieved, after such time you can contact support.

11 years ago
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SleepyKnight

hehe no worries, and thanks for the advice :)

11 years ago
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jbondguy007

Contact support after a week.

11 years ago
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SleepyKnight

All right, thanks for the tip.

11 years ago
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Closed 11 years ago by SleepyKnight.