I have this headset and have/had a similar problem, for me I had to speak loudly and place the mic right next to my lips to be heard clearly...it was not that I was quiet but that the mic would rarely pick up what I was saying. So might not be the same issue as yours but I found out that the mic is extremely directional so I took off the foam cover and saw the mic was actually pointed down to the ground and not towards my face, after spinning the mic around it has helped a lot (but still not perfect).
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My friend keep saying that they can't hear me and looked up about it.
Turns out a lot of people are having trouble with the HyperX Cloud 2's mic not being loud enough.
People have recommended getting a 3.5mm splitter, but will lose surround sound etc.
What do you guys think?
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