Definitely a price glitch, also, not available on all regions.
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thanks! got it 17.85€ (with 3% off voucher) from Hungary EU
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Nice deal.
But I'm not sure if it is still worth it, I found people saying that AoE II is better.
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I think it's not a bad game if you want something different and more recent. OG's will always take first place in our heats but sometimes we just want something new.
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Thanks! Got it for $7 with the credit I had built up from the xp packs + 3% voucher.
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blocked region? because im from Argentina and when search for the game only found Age of Empires II HD Edition :S
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Not for me, shows 6% now only.
Also link above does not work for me - maybe fixed?
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Link for GMG never works, you have to copy it and paste it in the search bar.
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They refunded my payment, now lets see what happens to the game :))
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oh shoot, that doesn't sound good, i haven't activated it yet, no refund was given either.
if you get to keep the game it does sound good tho :D
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Hi aperager,
We experienced a technical error that resulted in incorrect prices being applied to Age Of Empires IV Deluxe. As a result of this error, we are in the process of refunding and deactivating all copies of the games you purchased today.
We apologise for any disruption and inconvenience caused by this
If you have any comments, feedback, or queries, please do not hesitate to contact our customer support team who will be happy to discuss this further.
Best Wishes
Green Man Gaming Team
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Same here, just received a mail telling they will refund me. Can they do this???
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appearantly they can. the key is already missing from my purchases, no refund yet
edit: just tried my key (i copied it elsewhere) and was still working, maybe i can still try the game tonight before getting revoked lol
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If you are from EU FR, they probably can not.
Unless the price is OBVIOUSLY erroneous, the seller has obligation to fulfill orders. In other words, consumer laws protect the buyer in good faith, but if someone tries to use an obvious glitch, then the selling can be cancelled legally.
20 EUR instead of 70 is a big cut, but it seems not to be an obvious glitch to me... That being said, only the judge's opinion matters. And for that, someone has to sue GMG :-)
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They can in the EU, the law allows companies to not honour deals if a mistake was made. They obviously need to provide refunds, and it's not uncommon for companies to let sales go through to avoid unhappy customers, but GMG is allowed to do this. Individual countries can have different laws though
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I think you are right, what I described may be a french thing only. Thanks for correcting my mistake !
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At least in Finland, mistake needs to be obvious. 75% from games is extremely common, I doubt it would be obvious, especially as MSRP and Discount % was right and there probably was other products with similar discounts. (If it was brand new game, I think that could give GMG win, but it's not)
Though it's not worth complaining about, I doubt GMG would follow ruling (which likely would be GMG having to pay you difference between price elsewhere/sale price) as there's no real penalty.
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still playable on steam, no refund was given either
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I got a refund and can still play the game, so I think it will take a while until the revocations are done.
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yep:(
"We experienced a technical error that resulted in incorrect prices being applied to Age Of Empires IV Deluxe. As a result of this error, we are in the process of refunding and deactivating all copies of the games you purchased today.
We apologise for any disruption and inconvenience caused by this
If you have any comments, feedback, or queries, please do not hesitate to contact our customer support team who will be happy to discuss this further.
Best Wishes
Green Man Gaming Team"
But game in steam, and purchase in gmg, not have refunds. Maybe later
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This will take a while I think. On GMG it's gone, but I still have it on Steam, so ww'll have to wait a bit.
EDIT: Refund is there, about 10 minutes ago, but game is also still there.
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Would take too long as I have a slow internet connection to test it out. I'll just wait., but thank you for the tipp.
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I received a new message from paypal ~ 4 hours ago about the return, in fact there are none on the card. The game still works.
Key removed from the list of purchases on the website gmg, not steam.
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play it until they revoke. if they wont-your lucky :)
just rember about money, check if its back
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Got refund. Interestingly it appears as (on bank's app) GMG recharging the amount tho. Guess that's a mistake tho :D
Hopefully revocation takes long...
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Is there any other industry that is allowed to just take back something they sold to you because they didn't like the price they sold it to you at? Tired of this industry getting away with so many illegal malpractices. I used GMG credit and a discount code to legally purchase this game and guess what...I wasn't refunded any of that...
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At least in Finland there actually is precedent. So it can happen.
Imagine having to return chairs you bought 14 months after buying lol.
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just got my refund too. i'm actually kinda glad, as i don't enjoy the game as much as i thought i would
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Is your key also revoked or is the game still in your library?
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Surprised this is the only price mistake they've cancelled/refunded orders for recently. There was one for Insurgency sandstorm gold edition, dead by daylight silent hill edition, and nightmare reaper.
I guess they had to do it cuz Microsoft is the publisher
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wrote them yesterday, this is what i got now
"Hello aperager,
Thank you for getting in touch with us, and thank you for your patience while you waited for a reply.
During the early hours of the 12th of July, 2022 we became aware that we had accidentally discounted Age of Empires IV: Deluxe Edition far beyond the price agreed with our partners. This meant that many customers were able to take advantage of a deal which had unintended consequences.
As a result of this error we decided to take the exceptional step to refund every customer who had purchased this game in full. As part of this process, all keys sold at this incorrect price were revoked.
We understand that this is a frustrating situation for every customer affected and we apologise for the incorrect discount on Age of Empires IV: Deluxe Edition and the disruption this has caused.
To ensure this kind of issue does not occur again we have overhauled our internal procedures by adding several checks to make sure that when you see a price on our site, you know it’s a price you can trust. We know that regaining trust in us will take time.
Kind regards,
Matt
Customer Support
Green Man Gaming"
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"We know that regaining trust in us will take time."
> yet we'll do nothing about that
lol
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"[...]were revoked."
This means they already are finished with revoking?
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Not revoked. I guess they mean submitted for revoke (I guess it goes via Microsoft to Valve, might take some days).
More time to play, I guess :D
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i don't think you should take that statement literally. i think it just means that they are working on revoking the keys, whatever time this may take.
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Especially as a company you have to chose your words carefully.
Companies often ended at the court because of badly used words.
Sure, this isn't a thing in this case, but you always should be aware.
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yes, i agree with you.
i think the wording here is just to discourage buyers from activating their keys, if they haven't already, so that fewer revoking processes should happen.
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Personally I think they told MS about the price mistake and either Valve or MS haven't attempted to revoke yet. I can't remember if the process is completely automated through Valve. I say this because after looking into it, Insurgency keys were revoked recently after a price mistake and it happened fairly quickly so I don't think GMG is saying it to discourage buyers
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After playing AOE2 for a bit i decided this game series isn't for me.
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GMG got away with theft. Pretty disappointing. I've never had a key 'revoked' by Kinguin.
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GMG has Age of Empires IV: Digital Deluxe Edition at 77% off, most likely a price glitch.
https://www.greenmangaming.com/games/age-of-empires-iv-deluxe-pc/
https://store.steampowered.com/app/1466860/Age_of_Empires_IV/
Edit:
No more keys in stock.
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