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Kajo86

How long did you wait for your ticket to be processed?

Because i made one in the old site (3 weeks ago) and i don't know if it's too long and should make a new one, or i'ts normal and should wait.

9 years ago

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8 Comments
SilentGuy

I have one open from 3 weeks ago requesting a new winner... I also had 2 answered within a few hours yesterday... I kinda depends on how easy it is to do, who can do it, etc... though I also am uncertain about the one that carried over from the old site...

9 years ago
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bobofatt

All tickets were carried over, no reason to worry about that.

9 years ago
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seized55

Just let it sit, they will eventually get to it. I just had a ticket resolved that took a year and a half to do, but normally it takes less time than that. Just wait and they will answer it when they have time.

9 years ago
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MpoMp

I submitted a ticket for inappropriate user behavior and it was closed as resolved by a mod but no feedback was provided. Aren't I supposed to know what happened with my submission? Or is there a standard process which I am not aware of?

9 years ago
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bobofatt

"Important: Due to the high number of user reports, comments are disabled. Reports will be closed by a staff member once they're reviewed, and action taken if deemed necessary."

9 years ago
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MpoMp

I've read that, many times. I asked a different question. Anyway, now that I asked, can I have any feedback on what action was taken, if any?

9 years ago
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bobofatt

As it says, there will be no comment on the ticket. At this time not even staff can put comments on user reports. We review them, take what action we deem necessary (if any) and close the report. The specifics of actions taken against other community members is not shared. The only way you know what action was taken is if you see the user's profile suspended. If not, then either no action was taken, a note was made on their profile, or it's something they've already served a suspension for.

9 years ago
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MpoMp

Thank you. :)

9 years ago
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Closed 9 years ago by Kajo86.