Browse
Category
DiscussionsUncategorized

[Solved :D] I got my account suspended!

Closed
VBAToonLink

Well, I was REALLY happy when I saw that I won my first giveaway. The game was LIMBO...

But now, I'm really angry!

My account got suspended! And LIMBO is not on my games anymore!

If you want links, here I give you the giveaway and my profile links:

Can anyone give me some tips or tell me what should I do now?

EDIT: here's a pic of the gift's email http://i41.tinypic.com/6pstj8.jpg

New edit: I have my acc back! Thank you all for your support, but I'll tell you what Valve tells me now after the mail I sent to them.

13 years ago*

Comment has been collapsed.

87 Comments
h4r5h4v3ng3r

ok so to sum it all, if you accept a gift from someone and it is purchased fraudulently, your account gets suspended/banned. This is based on:
This account has been disabled as a gift subscription that you recently accepted in your account has been reported as fraudulent. The subscription has been removed.
We will make an exception and reactivate the account this time only. Please refrain from accepting Steam gifts from unknown sources in the future. Valve reserves the right to refer the matter to the appropriate authorities if such activity continues.
The Steam Subscriber Agreement can be found at: http://store.steampowered.com/subscriber_agreement/

The same doesn't hold for traded games, where only the game is removed but no action taken. Based on:
What if a game I received in a trade is fraudulently purchased?
If this happens, the account where the fraud took place will be suspended. Your account will not be suspended, however the game you received will be removed from your account. We will do our best to restore the items/gifts that were associated with the trade back to you. Please contact Steam Support if a game that you traded for is missing from your inventory or account.
https://support.steampowered.com/kb_article.php?ref=6748-ETSG-5417

13 years ago
Permalink

Comment has been collapsed.
chuckie001

So, as a gifter, you may prefer to send a game as a gift, to be sure that it won't be traded to somebody else, but rather played directly by the person you gave it to. This may give the gifter some, well, let's call it "satisfaction".

On the other hand, as the winner, you will now probably prefer to get the game through the trade (if only because of this strange loophole in Steam rules). This may prevent you from having your account suspended, which is a serious deal.

As I understand it, the method officially recommended by SteamGifts at the moment is still sending the gift as a real gift, to the winner's e-mail. Is this, under these circumstances, still the "best" option? What do you think?

13 years ago
Permalink

Comment has been collapsed.
skzorak

I think the way it is now is fine, though I've done both gift and trade. With over $200,000 worth of gifts given, and one or two of these issues since, I'd say we're doing fine :)

13 years ago
Permalink

Comment has been collapsed.

Closed 13 years ago by VBAToonLink.