I've closed the only two tickets I had opened, but hey that's something.
Also, thanks for the GAs :)
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I also looked at my previous posts and edited them to move them to the right category. It annoyed me to see them as uncategorized.
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I apparently have 658 user report tickets. Going to take a while to close them all...
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Whoof. I had about 10 or so open tickets from a year ago, maybe close to 2 years. Then one from 9 months, and another three weeks ago. I just closed them all, so that should lighten the mods' load a minuscule bit. Thanks for the heads-up!
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Whoa, so that's where all the "report a user" tickets went. Closed everything that's listed as more than a month old, except for one serial offender.
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Thanks for the giveaways, and the important message.
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Very important since the feature is there. Just self-resolved one of my tickets and closed it to lighten the load for them. Closing just one ticket can make their backlog that much smaller, so anything we can close that doesn't need attention anymore should be closed. I'm glad to see tons of people understanding and doing the same :D
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In the OLD Ssteamgifts, only cg saw the user reports. Now they're visible to all the staff.
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I just realized that all the pending reports I have for regifting are have the reason "other" attached to them. And we can't edit them to update the reason. (Only the description can be updated)
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So, while reporting a user for creating a misleading giveaway I discovered the new Support section, and I finally understood what our glorious support staff meant with "there are a lot of tickets".
Every single ticket you sent is there. I found about a hundred old-ass user report tickets, still "pending", tickets too old to be of any utility to the community or myself.
So, what did I do? I clicked every single report listed and closed it. You can close your own tickets.
You can close your own tickets.
Their status went from "pending" to "resolved", and now, hopefully, about 100 tickets just dropped off from the support queue, which is a cool thing.
So, what can YOU do for SGv2? You can do the same thing I just did. 5, 10 minutes it's all it takes, it will lighten the staff's workload and you can blacklist the user you reported anyway, if you feel so.
GIVEAWAYS!
Fallout Tactics
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Avadon 2
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Gorky 17
Larva Mortus
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