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Uplay problem

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erntTt

Hello , i have some problem with Uplay , i act key for Brotherhood in uplay and than the game appear in My Games , but when i want to see the Rewards and Actions , it say that i already claim all Rewards and Action , before install the game for first time , how it happened ? Also when i look at site , the game isnt appear there ... is there something that the key can be act 2 times or i dont know ? i think the key is from HB...

9 years ago

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18 Comments
Silverdragon472

Check first if that game has rewards or actions . Some old games on uplay if i recall corectly dont have them.

9 years ago
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erntTt

that game have , also say that i already have them all...

9 years ago
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SirParap

Why can't you just use steam like everybody else?

9 years ago
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spensert

Why can't you learn it will still direct to the use of Uplay if the game itself is owned and publish by Ubisoft.
Not to mention Uplay Download Servers depending on the User region has a faster download speed than Steam itself.

9 years ago
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This comment was deleted 4 years ago.

9 years ago
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erntTt

Because if you own the game in Steam , you also need Uplay Client to play it ... but the key is from Humble Bundle and its for Uplay , not for Steam , for that reason i have it in Uplay ... but something is wrong

9 years ago
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madsession

Just so you are aware, you replied to wrong user message so SirParap wont get a notice about the answer.

9 years ago
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LoveSick

Ubisoft has great games.

9 years ago
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d3m4n

Also when i look at site , the game isnt appear there

on this part you mean they are no longer available for purchase?

9 years ago
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erntTt

its available for purchase but in site the game isnt apeear in My Games , also when i go to see the game it says that i dont own it ... i really don`t understand how it happened , but in Uplay Client in My Games i have it and it appear there ...

9 years ago
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d3m4n

hmm that's very strange. i'd try and contact support over there then. it showing up in the client but not on the website makes me think maybe it was a region locked key that wasn't supposed to redeem, but that doesn't explain anything about the rewards and actions.

9 years ago
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erntTt

I will be very grateful to you :)

9 years ago
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erntTt

Thank you for the help , everything is okay now :)

9 years ago
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LoveSick

When you click on rewards it just says you already have them all but doesn't show them?
Looks odd to me. Try contacting support,

9 years ago
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erntTt

yeah exactly , and in Uplay Client i have the game , but in site - i don`t have it ...

9 years ago
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LoveSick

Some games I have don't show on site for me too.
But in the client they work well so I don't care too much with that.

Can you see the rewards for this game on site?
And what game is?

9 years ago
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erntTt

Assassins Creed Brotherhood , yeah i can see them but in site the game dont appear in My Games , also it say that i don`t own it there ...

9 years ago
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erntTt

Everyting is okay now , so strange , when i install the game everything appear , i close the discussion , tnx :)

9 years ago
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Closed 9 years ago by erntTt.