Steam support.. seriously?

About as much as I hate that fact, steam support sends out automated messages. After contacting them for a longer period of time, they are still unable to fix my issue with steam crashing on download. Everytime I contact them it's the same thing, refresh your steam files blah blah. I understand they are busy people, however its ridiculous that you have to wait up to a month for them to reply. I suppose its because many people desire support.

Sucks to have to deal with that robot.

I think i was too slow for the key. -.- i dont know how to use it oh well.

And that sucks.

random thread location to dump a key
Painkiller: Recurring Evil
70CEX-5LWB3-G2I4Q

on topic: thats support for you

Hah, when I saw Infinite Crisis I was like "What?? They're making another one?! How did I not hear about this!?!"

Then I noticed that it was Crisis and not Crysis.

Burnout Paradise - EFK3J3LD8T89MRDPMY4X (Origin)

Take a look at the Origin support:
http://i.imgur.com/6kPv9nz.jpg

I only had two tickets in 8 years now (same reason as you) and both tickets are done in 1-2, max 4 days. I had good experiences with the steam-support.

Steam "Support" it took them almost five weeks to give me an automated answer .

they've deleted "Left 4 Dead" and "Left 4 Dead 2" from my library after less than 4 days of waiting without any hesitation. (it was during quakecon)
it highly depends on how much and which kind of information you give the support...i don't know what your post was, so i can't really tell.
i'm in a steam group, that has the goal to "uncut" all censored games in regions, where such games are being censored, and no one there ever had a problem with deleting games from their library.(it usually takes 2 days)
it's really important for you, to 1; give them proof that you're actually the owner of the said account and 2; to clearly renounce yourself from any kind of refund and 3; an understanable reason.

the support recently resetted my little brother's steam account's password totally unclomplicated after 2 days, without knowing the secret questions. it all came down to the amount and kind of information given, such as photographed keys from physical game copies activated through steam, in that specific case.