i don't see a multi-win (same gift won / dlc that was given to spouse).. but the not received mark can be fixed by simply buying that game and redeeming.
a multi-win can also be corrected though by buying the gift and asking for a re-roll while giving the user the replacement purchase (unused key or gift).
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+1
If one really wants to straighten things out then in most cases this is really possible. ;)
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And here I thought you were going to say that you got out of bed this morning.
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Nothing. Just don't break the rules again and if you want to do GA that would be more than enough. Probably avoid using SGTools.
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As d3m4n said, fixing those two mistakes requires a person to do two things:
Also, keep in mind that using multiple accounts will get you permabanned. Only one SG account is allowed per person.
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Khalaq, I have seen you posting this fix several times on SG and also a SG mod and several other SG support members. :-)
So if the will is there to straighten things out the possibility is there, in most of the cases. :3
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To be frank, I have yet to see a situation where the person in trouble has not been able to sort things out with the Mods. Those who contact Support looking for help to resolve a situation are always met with help. It's the rule-breakers who get caught being naughty and then try to escape punishment who get hammered mercilessly.
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I've used the words the most because I remember SG support post that when a multiple win is by someone that isn't active anymore on SG or from a huge dev giveaway that doesn't answer any contact attempts that it's more difficult then.
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Aye, some cases are more trouble than others, but we try to work with people.
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When I first started on Steamgifts, three years ago, i made some mistakes. I made a giveaway from a game I won, and won two of the same gift (a DLC , one of which I gave to my wife). So, how can I make this up to the community.
I recently pushed my way to level 4, my win/given ratio is 6/90.
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