Last week I found 2 people who made fake giveaways, one the them made 2, so I reported them.
What proofs of this giveaways to be 100% fake do you have?
They have a week to send the gift to the winner so a person could not be banned before 1 week after the end of giveaway ended. And nobody needs your report in this case.
As soon as a week ends and a not received checked by winner - this is when the staff bans the faker (maybe after some investigation).
And your fake giveaways guesswork is just a useless thing.
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They might have a week to send it, thats not the only reason someone could get aban/suspension though.
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They never sent the gifts, and the winners reported that they never received it. One of the giveaway creators changed his avatar for a famous "face troll" after the giveaway ended... I would never report "during", just after the 7 days have passed. Obviously, I have read the rules, and I stick to them.
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The "Report User" button on profiles doesn't work (unless you use SG+); you need to submit a support ticket to report those individuals. We never acted upon your reports because we never saw them.
We also gets hundreds of tickets a day, and we are just volunteers donating our free time to go through tickets. Sometimes tickets take some time for us to get to, especially when they are more complicated/delicate issues.
As for your reroll request, while you believe you had valid reason for a new winner, unfortunately I don't see anything within our guidelines under which we could approve it. The special rule you had in the giveaway wasn't pre-approved through support, and he was a valid member of the group at the time the giveaway ended.
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Surely the button should be removed then as thats a glaringly significant "bug". There's no reason for people not to be using the add-on but it is kind of third party.
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"No reason"? I don't use add-ons for ANY website. If you want me to have a feature you'll program it into the code, otherwise I'll do without like the other peons.
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Then, clearly the "Report button" should be fixed or removed, as it only leads to confusion. And I don't think that to force adding an add-on for any site to do such simple task is the way to fix it.
As for the re-roll request, a simple answer, even a "not accepted", would had been appropiate, but after 2 days I had to cancel it.
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I should clarify. To the best of my knowledge, the button works, we just don't have access to the results. One day, we're going to have access and find ourselves with a million reports, I'm sure of it. The admin's working on plenty of different things right now, so I'm not sure what his plans are about the button just yet.
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You know what we do to narks here?
Cracks knuckles
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Last week I found 2 people who made fake giveaways, one the them made 2, so I reported them. Many days later they weren't suspended or banned, and just today, the one who made 1 fake giveaway is suspended, but not the other.
Also last week, I found one person who won the same game twice in two different giveaways, I reported him, but he's still around.
And, I had a requirement problem with a winner in my last giveaway, I asked for a re-roll, but 2 days later, it is still pending...
So, does the Report / Support Ticket work in this site, or what?
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