Anyone can help ? ^^
i talked with the supporter and he didn't helped , at all and i'm waiting 2 weeks

10 years ago*

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Same here and it's over three weeks. Guess that it'll be sorted one day, but I wouldn't hold my breath.

10 years ago
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same story here

10 years ago
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"buy" something for free! I got the free trial for eve online and it helped!

10 years ago
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I had this problem as well, I read that if you purchase the EVE Online trial for $0.00 it will work, if not contact support. It worked fine for me.

http://www.greenmangaming.com/s/hu/en/pc/games/mmos/eve-online-14-day-free-trial/

10 years ago
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Awesome ! "bought it" and now i need to wait 24 hours to let the money deposit ?

10 years ago
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sorta, I didn't check on it for a while after purchasing that, then it magically fixed itself

10 years ago
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Also try relogging to GMG - helped me once...

10 years ago
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This. Log into Playfire and then log into the main GMG site. Should move the balance over pretty quickly.

10 years ago
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depends on if a support person messed with them. When i made a ticket for missing achievement rewards, it did register all the new ones after that. but it took them 2 months to transfer it to GMG... so yeah, LOTS of patience and waiting for the new deals i guess :P

10 years ago
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Mine seems to update randomly, but it seems like it takes a week or two after I completed things.

I don't do too many though, so I haven't been keeping a close eye on it.

10 years ago
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updated today (for me)

try to re-log

10 years ago
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I didn't receive rewards since 2 weeks ago.

10 years ago
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I didn't received some of my rewards from 2-3 weeks ago, too. You need to write a ticket to support and be patient... Its not only you who have this problem.

10 years ago
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It can be pretty spotty at times. I bought sang-froid tales of werewolves a day or so after it came on playfire rewards. Played it for the first time ofc and got all the rewards achievements. Yet It credited me for the 3 achievements but it didn't credit me for playing it for the first time. At the same time I got first play credit for Driftmoon, but no credit for 2 of the achievements I got shrug

10 years ago
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I had that problem yesterday, my credit shows $3 while Playfire says I have $7. Fortunately for me, it got sorted out this morning! Now, I got my fingers crossed for Capcom games to be on sale tomorrow :D

10 years ago
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Still having this problem :(

10 years ago
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Hello,

It can take between 12-24 hours. If you've waited that long and it still didn't deposit then read the following FAQ, especially under "What do I do if my credit hasn't been deposited into my Green Man Gaming account??".

Message Support with the required information and they'll help you.

10 years ago
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Also note that it is a beta Program. Some games don't register the Achievements Also if you've used SAM on your account it can lead to a inability to get playfire. Also, From what I understand it is also being debated to lead to a Steam ban.

10 years ago
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I didn't even get my rewards to PlayFrie acc. It has been like 10h now...

10 years ago
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Are you getting the right achievements?

P.s: It can take between 24-48 hours.

10 years ago
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Yea, right achievements (Triple checked)

10 years ago
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Well as already mentioned, the achievements can take between 24-48 hours to register so I'd advise you to wait. My achievements also have updated about 2 hours ago after waiting for about 40 hours, so it can take quite some time.

10 years ago
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Hmmm... on their support page they say that it takes 1-3 hours.

10 years ago
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That time is to register your achievements when you play a game, however to exchange it to money and register it on Playfire it takes 24 to 48 hours.

10 years ago
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I read that it takes 24-48h to go to GMG

10 years ago
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If you know, then I am not going to argue.

Contact support with the required details listed on the FAQ page if you feel it's been too long.

10 years ago
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I really didn't want to argue. I just want to buy GRID, but I haven't got the money, yet.

10 years ago
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This could be the problem: are the emails EXACTLY the same for both accounts?
As in abc@123 and abc@123. ABc@123 and abc@123 will not work, because of the different case.

10 years ago
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< yes this too. This is a big one. . . one Caps off and it doesn't match.

10 years ago
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ive contacted their support about this (every two months) because I accidentally capped an additional letter in GMail.com in one of my emails. Fucked up thing is that playfire is not cap sensitive, so once you make an account with that email, it is impossible to just remake your playfire account to tie to your gmg account.

every response I got from the support has been the same " We are unable to help you at the time, but our account link feature will deploy soon" yeah, my definition of soon is not 8 months... seriously how hard is it to force link accounts in a system that is owned by the same company... I feel like its simply an excuse at this point.

10 years ago
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Closed 10 years ago by AsunRaise.