Guys, i need help. Someone just win my giveaway but he never giving me feedback. I'm afraid he will sell it. How to contact him/her without adding them as a friend on steam? His/her account locking the comment section and I already send him/her the key.

3 years ago

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Email is shown in winners page, and you can always try adding him on steam
Also they have a week to mark it
If they break the rule and dont activate it you can report them, we dont like rule brekers

https://www.steamgifts.com/about/faq

3 years ago
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thank you, sir for your answer and direct link. i will try to email him/her. All things were giveaway-ed i agree 'no reselling'. He keeps online but, never answer my message.

3 years ago
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They have 7 days to activate. People have lives outside of SG so have some patience and give them time. They may be stuck somewhere, at work or in hospital.
Your GA just ended 22 hours ago.

3 years ago
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Usually it's winners that are impatient. You have up to 7 days to send the key to the winner, and they have up to 7 days to mark as received or not received.

After 7 days, you can request a re-roll - it will not be granted before then.

3 years ago
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This comment was deleted 3 years ago.

3 years ago
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Be patient. There could be any number of reasons why he hasn't marked it received yet. And do you have any evidence he tried to sell the key?

3 years ago
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im afraid someone do that, pal. however it's cheap.

3 years ago
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Wow, thank u guys for the positive answers. I will try to contact the winner, however it's cheap but, I just want to make sure every winner got it. coz im new here.

3 years ago
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Thanks, Question answered and I will close the thread.

Conclusion:

  1. Send the winner e-mail to remind and congratulate them.
  2. Take your time and wait for the winner to press received key button within 7 days.
  3. Don't try to be impatient reporting a giveaway winner within 7 days without any reason or even speculating that the winner will sell the key.
  4. Read the https://www.steamgifts.com/about/faq while you are impatient as it will cure your curiosity and taking your time. All clear.

thank you everyone..

3 years ago
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Closed 3 years ago by VenomOusVenom.