I wanted to make a giveaway for my group. But the problem is that my group won't show up. I've synced it many times. HELP!

9 years ago

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If it is a new group, you may have to wait a couple days.

9 years ago
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It's not new

9 years ago
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Which group are we talking about, here? You have 72....

9 years ago
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add all 72 just in case :D ahaha

9 years ago
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Oh, Its Toto's Group!

9 years ago
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I bless the rains down in Africaaaaa.

9 years ago
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I wonder if it could be a problem with the special characters in the name?

Try clearing your cache and then resyncing.

9 years ago
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special characters do seem to cause problems, I remember the group "YunieRozier ♥" refused to sync so was deleted and replaced with "YunieRozier Blue Heart"

also, weren't groups synced independently from users? seem to remember reading they were synced on regular intervals by the server

9 years ago
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It's not that. A bunch of other groups have special characters and They show up.

9 years ago
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But i'll try.

9 years ago
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Hi,
It's a problem with Steam API in a recent Steam client update. Since this problem extends outside of this site I looked into it. It turns out that on May 13th, 2015 steam updated its web control program which "Improved memory and CPU". I've given some suggestions to support for a workaround, but the problem isn't at all that you have special characters, it's rather that Steam API isn't giving us new information from the steam database, because the web control isn't actively updating steam's database like it used to before the update. Therefore any groups created before May 13th haven't been synced.

9 years ago
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I have this problem for week... ah

9 years ago
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I'm stuck with the same problem - and my group was created 10 days ago.

I've tried multiple re-syncing, clearing SG cookies and connecting to SG from incognito mode with Chrome.

So, should I just wait longer or are there any other options I've missed?

9 years ago
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I'm waiting exactly two weeks now. I as well am wondering if there's anything I can do besides waiting...

9 years ago
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Same problem here.
This group here was created 3/4 weeks ago and won't show up either.
http://steamcommunity.com/groups/game-repository

9 years ago
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To all of you who are wondering why your groups aren't showing up:

It's a problem with Steam API in a recent Steam client update. Since this problem extends outside of this site I looked into it. It turns out that on May 13th, 2015 steam updated its web control program which "Improved memory and CPU". I've given some suggestions to support for a workaround, but the problem isn't at all that you have special characters or that your group is glitched sync-wise, but it's rather that Steam API isn't giving us new information from the steam database, because the web control isn't actively updating steam's database like it used to before the update. Therefore any groups created before May 13th haven't been synced. The only way to fix this is for the site to find a workaround to avoid this recent update.

9 years ago
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Closed 9 years ago by Toto12to.