Contact the GA creator that their code does not work. It's easiest to do that in the GA itself.
Wait for their reply.
Do not click on anything. Do not confirm "received"
You can agree to have the GA deleted but you are not required to.
Nobody can force you to do that.
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The product code you've entered has already been activated by a different Steam account. This code cannot be used again. Please contact the retailer or online seller where the code was purchased for assistance.
Did i need to received or wait for the creator to modify the key or delete giveaways?
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