Why did you even buy it in the first place? Read forums before you do.
As for refund, yes if you write to steam support you should get refund. Every account has 1 refund available no matter the reason. (I know this cause I used one not long ago).
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If that is true it seems like the shittiest policy possible.. '1 refund per account' and maybe more if you have good reasons.
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???
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