You have 6 days to resolve your nonactivation.
I investigated and it appears you activated the wrong key but it was the giveaway creators fault. In the future be more careful when you mark received or you can end up with a suspension. If another person reports you and another mod sees the ticket you may lose your 6 days grace period I'm giving you.

https://www.steamgifts.com/go/comment/WOhc2Lq

6 years ago
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How I must proceed to resolve the nonactivation?

I don't want to harm Destinyarrow.

6 years ago
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According to the comments on that page, the key in your won page was changed. You should try it and see if it activates Episode 1. If it does, you should just do that. If it doesn't activate Episode 1, then you need to FIle a ticket to Mark Not Received, or you yourself will receive a suspension for not activating the game you 'won.'

6 years ago
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If the key hasn't been changed, contact Destinyarrow and let them know the situation.
They know there was an issue: https://www.steamgifts.com/go/comment/Y7QWmbG

6 years ago
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Ok , I gonna do that.

Changing the subject, I won a giveaway from you and I still have not received the key. Did you send it by email? If so, which one did you use?
At least two people have already received the key...

https://www.steamgifts.com/giveaway/STeVB/introvert-quest

6 years ago
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You do not have permission to comment on giveaways.