thxs for the dlc!!=}

7 years ago
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thanks penguins6687!

7 years ago
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Thanks a lot! I love the soundtrack of the game!

7 years ago
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Hi,
sorry to bother.
I've wrote a ticket to HB because they have yet to email me the redeem page for the gift link you sent for "The Beginner's Guide".
I hope they'll resolve the issue fast so I can mark it as received.
Also I would like to thank you for it.

Regards,
Morshock.

7 years ago
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Hi,
thanks for letting me know.
I hope everything will work out well in the end. The other games I gave away from Humble Indie Bundle 17 could be activated without any problems. Tell me, if I could help you in any way with your problem. ;)

7 years ago
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Still no answer from HB support.
As soon as I get a reply I'll let you know.

7 years ago
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Hi,

sorry for these problems, I never experienced something similar on Humble Bundle, so I don't know what I can do for you.

What exactly happens if you use the gift link?

7 years ago
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Nothing, they seem to fail to send me emails.
I've this problem only with HB as now.

Edit: I mean, I can redeem the gift as it's now marked as redeemed, but HB is not sending me the mail with the key. So the gift link is redeemed but I don't have the email to claim the key.

7 years ago
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I hope the best for you, so that we won't get any problems with an unactivated win/ undelivered key here on SG after 7 days.

If the problem isn't solved in the near future, we should contact SG support with this issue.

7 years ago
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Still no answer from HB support.

I've asked around and I found out that the only solution is to have them reset the gift link, meaning they will have to make it redeemable again. For this to happen they will need https://support.humblebundle.com/hc/en-us/articles/202556850-Finding-Your-Humble-Transaction-ID. Since I cannot have that information, you'll either have to create a ticket and ask for a new gift link, then you can either redeem the gift yourself and directly send me the key, or just resend me the link and this time I'll use another email address to redeem it.

Sorry again for the bother.

Regards.

P.s. Under no condition post the HB transaction ID here.

7 years ago
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Hi,

just wanted to let you know that my support ticket is still open without hearing anything from Humble Bundle in the last days. :(

7 years ago
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In case you missed it on steam :

21:54 - Morshock: Just got an answer from HB support. Basically they said that I should try to resub on the newsletter and if nothing arrives in a week contact them again. And also they completely ignored the part in which I ask what to do for the gift redempion. I wrote again to them... now awaiting again.

7 years ago
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Yeah, I really missed this message, thanks for writing me again.
So now, we both wait for our next answer from HB or do you have any other idea?

7 years ago
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Till they give us a reply there is nothing we ca do, either way their support has to reset the gift link, or give you the key directly. But both way they have to replay to the ticket.

7 years ago
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I finally got an answer from HB and forwarded it to your mail address. Hopefully the gift link in it will work, so that you can activate the game. ;)

7 years ago
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Maybe I should try to redeem it with another email address to be sure that it won't bug out again.
Also I'm at Uni now, I'll try to redeem it when I get back home. Steam is blocked by default here.

7 years ago
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Redeemed and Marked.
Thanks for it and again sorry for the troubles :P

7 years ago
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Nice to hear that everything worked out well in the end.
Have fun playing the game! ;)

7 years ago
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