well, ok. I'll just wait then.
Out of curiousity, do you know why gifting individual steam keys from the bundles is not allowed as an official giveaway but would be on the forums? (Not trying to argue here but trying to see the reasoning)
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You should have contacted us in support. Since your giveaways ended before they could have been removed, just go through the motions. I don't like it when a member sees the winning message, but it's removed without them knowing what they won. However, do not submit any further keys from the Bundles.
As for the forum, it's allowed. You only can't give the keys away as a giveaway. This is to block possible "boosting" of feedback by members gifting lots of keys from the Bundles.
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They did. "I opened a support ticket for them to be deleted the instant I got ahold of this fact (15 hours ago)"
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Well, that's a pretty good reason and this was not obivous to me. When you say "go through the motions" what do you mean? English is not my first language and I am not familiar with this saying.
(btw: i contacted you in support 15 hours before they expired but I didn't receive a feedback. But now it's too late anyways :/)
In the future, I will definatelly be giving away spare bundle keys in the forums :)
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It means "do what you would usually do." In this case, go ahead and gift the winners their keys.
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Hi,
my two giveaways I created yesterday just expired. In the course of these giveaways I was informed that they are actually not valid, as I am not allowed to gift individual spare keys from a humble bundle. I opened a support ticket for them to be deleted the instant I got ahold of this fact (15 hours ago), but they remained open and have now expired. What can I do? I can not gift the steam keys as this is against the bundle section of the rules and I can not get ahold of a new, unused full key page to comply with the rules...
EDIT: Support now has removed the giveaways, I will be posting forum giveaways for the three keys later this week (after I figured out how I will go about picking a winner)
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