http://steamcommunity.com/games/593110/announcements/detail/1448326897426987372

Starting today, each game page now contains a histogram of the positive to negative ratio of reviews over the entire lifetime of the game, and by clicking on any part of the histogram you're able to read a sample of the reviews from that time period. 
6 years ago

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...aimed at lowering the Review Score of a game

No less, than accounts upvoting a game

6 years ago
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Graph is not showing up for me but, based on the example, more data is always a good thing.

6 years ago
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I tried several games and none showed anything but empty bluish space.


works fine now. also can see dev/publisher next to release date, right of the main screenshot/video area.

6 years ago*
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Sounds ok since they're not fucking around with anything like most of their other ideas. Histogram not working atm.

6 years ago
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Happy cake.

6 years ago
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:)

6 years ago
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And when are they going to ban everybody who posts meme reviews or ASCI art permanently from posting reviews ?

6 years ago
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Isn't that a bit excessive? Deleting or hiding the review plus a temporal ban would probably be enough.
Also some meme reviews are actual reviews but with an odd wording or coated in irony.

6 years ago
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Call me a hardliner if you will :D

6 years ago
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they should shadowban those people like reddit does

6 years ago
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That would be great. So they could keep posting that crap if they think it's funny / it contributes something without bothering anybody else.

6 years ago
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But ASCII art reviews are so helpful when it comes to developers like Digital Homicide.

6 years ago
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So you can make a pile of crap in ASCII as well ? Haven't seen that one yet... The only ones I can remember right now are that "Before I played / after" muscle-man and review doge.

6 years ago*
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I was referring more to the Middle Finger ASCII Art that I've seen used in reviews for bad developers.

6 years ago
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So why is review bombing a problem?

"Because the latest victim was WESPEAKONLYINCAPSBECAUSEITLOOKSCOOLER's BATTLEGROUNDS, and we want to ensure that the newest cash cow stays on top place on Steam until either its developer leaves us like Riot Games did with League of Legends, or the more possible scenario happens and the game implodes upon itself in a few months, and we COINCIDENTALLY release the newest CS:GO operation right the next day.
Also because Bethesda games suffered review bombings right when we were in the process of giving them the biggest corporate blowjob ever. We are still kinda sore about that."

The problem with Valve is that they are not really as smart as they think they are and their motives are not exactly that difficult to figure out.

6 years ago
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Yup I think that's the reason, they want to mitigate the shitstorms

6 years ago
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WESPEAKONLYINCAPSBECAUSEITLOOKSCOOLER's BATTLEGROUNDS

Don't you mean

View attached image.
6 years ago
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Also, Valve's own games got kind of review bombed after the HL2ep3 story was released unofficially, which people understud as "no HL3 ever".

6 years ago
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Didn't knew Playersunknown (hah, rebel!) was suffering atm.
That definitely makes more sense than Valve finally deciding to do something good of the bottom of their heart, since they literally don't do that till they get sued.

6 years ago
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It was review bombed when one of the promoter streamers pretty much managed to bitch enough to make SOMANYCAPSINMYNAME himself ban a ton of people. And they realised that the game's EULA has a clause that can be almost directly translated to: "We can ban you any time even for the lulz and you cannot appeal, ever. P.S., thanks for the 30 bucks."
The player base did not really like it.

6 years ago
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Wait, what? The policy pretty much condones review bombing.

"In short, review bombs make it harder for the Review Score to achieve its goal of accurately representing the likelihood that you'd be happy with your purchase if you bought them. We thought it would be good to fix that, if we could do it in a way that didn't stop players from being able to voice their opinions." (emphasis added)

"We don't want to stop the community having a discussion about the issue they're unhappy about, even though there are probably better places to have that conversation than in Steam User Reviews."

"In the end, we decided not to change the ways that players can review games..."

6 years ago
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Basically, they don't really do anything against it, but they let the buyer more easily isolate when and why a bunch of negative reviews started to appear.

You can then decide if it's an issue that affects you or not.

6 years ago
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Did Riot leave though or was it Valve preparing for Dota2?
Because it was pretty much about the time when they announced they were working on Dota2 when LoL was gone from steam....^^

6 years ago
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To my knowledge, Riot left because they needed the profit Valve skimmed from their sales for themselves, so they could show a business report that drove up their purchase price when the Chinese bought them.

6 years ago
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6 years ago
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Also bei uns in Österreich sagen wir Ein Schelm wer Böses dabei denkt. Klingt vom Rhytmus und der Sprachmelodie find ich auch schöner :)

6 years ago
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6 years ago
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There is always 2K, WB, ubisoft. So this seems favorable to many companies.
For now we care enough to ignore that data, in the future we might not even count those reviews

6 years ago
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2K, WB, UbiSoft got review bombed because the games had issues. Big ones. GTA V from RockStar got bombed because of a stupid mod fiasco, that was closer to the debacle that dropped Skyrim's score a lot when they tried paid mods for the first time. (But then they brainwashed their worshippers a little bit more, so now we are supposed to be grateful for paid mods. insertmandatory"fuckBethesda"commenthere)

6 years ago
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Just off to of my head

2K/take 2 and microtransactions
WB and the never released dlc for MK
The Drm issue for many AAA games

To me it feels like most AAA publishers gain something from this

6 years ago*
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Nice, but the better improvement would be to divide actual game reviews from anything that's just people complaining because they've technical issues x.x Or deleting troll-Reviews like memes...
(And since I'm already complaining... being able to write a review while you can still refund a game is an open door for trolls and shady people x.x + 5minutes into a game should NOT qualify anybody for a review O_o)
But :3 thank you for the notice, madjoki! I always miss these announcements on steam ^^

6 years ago
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That would require actual work from them. Never gonna happen.

6 years ago
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True ._. although some automatic... things could help to prevent actual work, like a minimum length for reviews (10/10, or 0/10, great, sucks, etc isn't helping without any additional information), a system to prevent spamming the exact same (or very similar) 'review' on multiple games and blacklisting/censoring certain... erm... sequences that are quite common in ASCII art ö.ö If you can't copy and paste, I doubt as many would use memes anymore.
And the time thingy... they could change that at least. A lot of games are great for the first 30-60 minutes but get boring, or frustrating later, while others are slow burners and you really need to invest some time.
Also, 2 hours of playtime would probably make a lot of the 'the game won't run in my PC'-reviews disappear. People would either refund the game, or maybe find a solution by looking in the discussions instead of complaining through a review.

6 years ago
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Also, 2 hours of playtime would probably make a lot of the 'the game won't run in my PC'-reviews disappear.

It would also help cut down on the buy/review/refund I've seen many people doing just to review bomb a game because they didn't agree with something the developer did or said.

6 years ago
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Absolutely! But until now, I wasn't aware that this is an issue already ._. I've encountered one of these 'reviews' on a game I like and it made me quite angry. I even tormented someone from the support with my complaints ^^" yes, yes totally useless, but I needed to rant and there is this tiny hope, that if enough people complain about such behaviour, steam might actually do something because... aren't they also loosing a small amount of money whenever they refund something? o.o Or at least, it means more work to refund than to apply an automated system that... I don't know, delets a review if the author doesn't have the game in hin library anymore, or to simply set a new minimum playtime for reviews. (The only downside might be, that if a game's really bad, you could not refund it AND tell others about your bad experience in a review, but if this buy/review/refund is a problem already, I can only imagine that it will get worse, as long as nothing is done to prevent it.)
I mean, let's be honest... Shady devs did exchange keys for good reviews... Now we have shady 'reviewers' abusing the system because we're on the internet and apparently every hating mob feels entitled to do whatever they like.

6 years ago
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Also, 2 hours of playtime would probably make a lot of the 'the game won't run in my PC'-reviews disappear.

Who gets to decide at what level of dysfunctionality one is entitled to a review complaining about it? What do you propose as the rule for that?
I'll give you some examples, you can swipe yes or no:

  • one user's 2001 laptop cannot run this
  • this game's Linux port does not work
  • this game does not run on Win7
  • this game does not run on Win10
  • the game crashes all the time, for the person writing the review
  • the game crashes all the time, for everyone
  • the game cannot be completed because of a bad bug halfway through
  • no Chinese language support
  • no Chinese language support (despite the dev having promised it)
  • does not have achievements
  • some achievements do not work
  • it's too short for the price
6 years ago
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I'll try to give a reasonable answer, but of course, opinions will differ :3
I don't mind reviews that include technical difficulties, but the ones I mean are those, that simply say 'can't run the game!', so there's no way to know wether the person has even the right system, the richt windows version, or just encountered a serious bug wich made the game unplayable. Let me give you an example ^^
Alice: Madness returns got quite a few negative reviews because 'the Steam key I got does not work!' ... Yeah... probably because it wasn't a Steam key and there were countles post explaining in great detail how to activate the game. So writing a review, talking about a steam key is... not useful. One that criticizes the unnecessariy complicated activation is, on the other hand, a good thing.

Game does not run on XY, has no Achievements, does not support a certain language is also, in my opinion, not a reason for a review, because these informations can be easily found on the store page. A promised, but not included, language is, again, useful.

Maybe I could summ it up like this ^^
If a review is just written proof that the player is not able to process information before he buys a game, he should not write a review at all.
And reviews are, in my opinion, not the place to seek technical help like some userd seem to think.

So now's your turn :3 I would like to hear your opinion, please ^^

6 years ago
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a review is just written proof that the player is not able to process information before he buys a game, he should not write a review at all.

It's easy to be 'on the fence' in that regard, for example what if I hear a game has bad AI, and I still buy it to see how much it annoys me - can I write a negative review afterwards?

A lot of reviews in my view validly complain about design decisions or the developers' development skill, yet about things which a truly educated consumer would see before buying. Games however are not only sold to people with notable precog skills, but also to mere mortals. Just because I know that as any Bethesda game, Fallout 4 isn't going to have very captivating quest writing, other people can still give it bad reviews for that, even if they too could have suspected that beforehand.

Personally I feel anything that upsets you about a game or what the developer does in relation to that game and your enjoyment of it is valid grounds for a negative review. With Firewatch I'm sort of on the fence myself, whether illegal legal action against a streamer for arbitrary moral reasons is a valid review bombing opportunity. If the developer doesn't send keys to bundle buyers, or the developer randomly revokes game keys, that definitely touches upon the relationship between gamer, Steam and dev, and thus is a valid negative review - even if it's not about the game quality.

When imbibing my opinion, take into consideration that in my side job as a performance artist, I have given a popular game a negative review just because it didn't have any otherwise.

6 years ago
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It seems like something good to me, at least I can't see how it could horribly backfire immediately and that's new.

6 years ago
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That's good change. I voiced my opinion on this issue in the past, and this is as good a solution as any.

6 years ago
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I really thought with the changes they made a few months ago to show relevancy information, trying to personalize the store experience more, that they might go the Netflix route and just remove reviews entirely, and not expose any kind of total score.

6 years ago
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So Rockstar, Activision or Bethesdda complained and Steam did something I presume?

6 years ago
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or maybe all 3 complained :)

6 years ago
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Definitely easier than treating customers like human beings.

6 years ago
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Might as well have been Blueballs or Campo Santo.

6 years ago
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Don't know who blueballs is (no googling that one), but I can see Campo Santo. Except I really doubt Valve gives a damn about such a tiny player, only the goliaths make it move of it's oversized neck... I mean arse.

6 years ago
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Blueballs = Bluehole, Inc.

6 years ago
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Ah, PUBG. Yeah, I read about that earlier in the topic and unlike Campo they do seem like a player Valve would lick up to.

6 years ago
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No. Steam store pages have more info on the page to allow users to figure out what's going on, but they are not preventing review bombs.

6 years ago
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yet

(I've got literally negative hope in Valve at this point)

6 years ago
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A sensible change from Valve?
I read the entire blog and I like the conclusion they came to and providing more data is good/

6 years ago
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Yes. Me, too.

6 years ago
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I loved how in-depth they went, really helped communicate their reasoning and final change.

6 years ago
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6 years ago
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now i know when all the little girls downvoted fallout 4 <3

View attached image.
6 years ago
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Good information when click "View Only" or click each date that contains many negative reviews.

6 years ago
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Looks like a nice change.

On a completely unrelated note, is anyone else seeing a Dead by daylight tab in their inventory, that's not currently available?

6 years ago
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because it was a free weekend game so steam "thinks" you have it and made a tab for it?
would be my guess. give it some time, might just go away on its own. or not muwhaha

6 years ago
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Nah, I have it, but I never had inventory items.

6 years ago
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Histogram = good
Making users hover cursor over 'review type' to see how many positive/negative reviews there are = bad

6 years ago
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Making users hover cursor over 'review type' to see how many positive/negative reviews there are = bad

Yes, I just came to this thread to post exactly that.

6 years ago
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for example i entered here
http://store.steampowered.com/app/614570/Dishonored_Death_of_the_Outsider/

  • i can't see any histogram, only say ALL REVIEWS: Very Positive (705)
  • and in down of page say Showing 386 reviews that match the filters above ( Very Positive )

something is rotten in ... Developer: Arkane Studios / Publisher: Bethesda Softworks

6 years ago
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Filters: Your Languages

6 years ago
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The englesh is not my base languages. 如果你说中文很好,我会用英语说得很好。

6 years ago
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