...somehow it feels like you're shortchanging people by one second.
But yeah, the site's bizarre display policies take some getting used to, for giveaways as well.
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In that case, winner could have created a support ticket himself explaining the situation.
In case second winner (after reroll) would say it is not a legit key, I am sure support can help further with that.
But not doing a reroll will probably mean a reroll in the future, or a bda feeling after somebody has given a nice game (which happened to me on one of my more recent giveaways). And that does feel kinda harsh to be honest, seeing someone with a double win get the game you feel others (more honest folks) deserve more.
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Doesn't support take at least 2 weeks to get a response?
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Depends on what kind of ticket it is. Rerolls are usually handled pretty fast in my experience, of course it might be different if it is not from a GA you created, but won instead.
Also, if that would be the case, just don't select either option in the 'Received Gift?' menu after the 7 days.
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+1, says it all!
A four-day-ban isn´t "harsh".. he broke the rules, maybe without meaning any harm, but 4 days is a "pat on the fingers" and not a serious punishment. No need to feel bad about himself or feel like an outcast criminal or anything.. its a simple mistake, the rules are the rules, and four days is like saying "allright, just dont do it again".
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Don't do what again? Win twice? How, exactly, did he ensure that he broke the rules? "Broke the rules" implies he did something that resulted in the rules being broken. Entering giveaways is allowed and he has no control over the "winning" part.
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Yup, what he said ^^ Beeing selected as a winner twice doesn´t break any rule, but accepting both games does.
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A bit better than to accept both keys and mark one as not received, at least.
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As a safety feature, would the site consider an option (or default behavior) that would remove you from all similar giveaways when you win a giveaway? In other words, if you win Death Rally, then any entries you have in any other active Death Rally are automatically removed.
If that is too complicated, then perhaps an option to trigger an automatic re-roll if you win a giveaway for a game that you already have an open win for?
If you enter giveaways for bundle fodder, it is quite possible to enter 20 giveaways for the same game that may all be resolved in the hours between your log-ins.
Worse, bundle fodder are giveaways that tend to be keys. Once you send someone a key, you cannot be sure that they won't activate it or give it away. That makes it risky to try to give the same key to another person, even if the original (double winning) recipient promises to not use it.
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It isn't done, as there are the occasional fake giveaways. How would you feel if you were removed from a high odds private because you won a public that was later discovered to be fake?
In my case, I removed my own entries after winning a copy of Saints Row IV, that was later deleted as a Fake, and could have remained in a 9 entry giveaway.
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Making it a user-settable option would allow people to opt out of the behavior (and explicitly acknowledge any extra responsibility that might incur.)
Allowing people to win multiple giveaways has its positives and negatives just as preventing it does. Fakes are annoying, and the idea of missing out on a real giveaway because you won a fake one is annoying. But the issue of emailing keys is also real. There are also generally more minor issues like potential inconvenience of time wasted, if a double winner perhaps takes a day or two to notify a gifter that a re-roll is in order.
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Once you marked you gift as received, I agree that it should automatically remove you from other giveaways for the same game. Not until then though, because if you win a fake giveaway and the gifter doesn't deliver, you still need to be able to win another one.
A games that you have won and received should also be marked as owned on your account, whether it's in your library or not. It would prevent regifter to enter again for the same game.
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Since regifting is illegal he gave me the second one
So he decided to regift it. He should have asked for a reroll.
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He gave the gift he won to someone else. Regift. He broke the rules, your topic doesn't change that.
A user is never to accept two copies of the same win, they request a reroll.
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Could not be any clearer ;) I made the same mistake early on, got a 10-day-suspension and think thats absolutely fair.
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Whilst #2 and #3 are pretty straightforward, #1 would not apply if the winner doesn't have the game/DLC already or had not won/marked as received already.
In case of multiple wins they should always reject the duplicate(s).
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what he did then is Trade. even if he gave it to his gf..
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I know, talk about a dishonest post.
He was banned for regifting not for winning twice.
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He might have asked for a re-roll for one of giveaways, if it wasn't about steam codes. But since both steam codes were shown to him, I suppose, there was not much to do.
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Of course there is. Just not use the code you got from the person you are asking to do a reroll. Sure, that person does noet have the guarantue it is not used, but it can go through support in that case, if you just think like, hey, free 2nd key, there is only one explanation. Which is, receiver broke the rules.
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yeah I don't like this rule either... it once happened to me but I was at my computer so I wrote the second GA author to not send the key and re-roll so I avoided punishment but if I was somewhere else I would get suspended... I think the giveaway authors should check the winners before they send anything so this could be avoided but I'm not sure if the win is displayed on somebody's profile before he marks the gift as received...
edit: I misread actually :) if he gave you the second code, he broke the rules... he should deny the code and ask the GA author for re-roll
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That's difficult because nobody can see what someone else won before they've clicked 'received' or 'not received.' It's not against the rules to initially win the same thing twice, it's against the rules to accept both gifts/keys
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If the new winner says the key doesn't work, I'd have the person who was rerolled against make good on the gift. The gifter held a giveaway, the person who messed it up should deal with it or take the ban for entering for something you already own.
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Let's imagine you have won 2 copies of the same game. You get the first one for your account, the second one you have to give back to the giveaway creator and ask him to make a re-roll (it's pretty easy: he just presses a button and the system chooses another winner)
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Actually the giveaway creator doesn't "just press a button". When you click the link to request a new winner it takes you to a form to fill out where you have to provide a valid reason for wanting a new winner. Support members will review it and issue a reroll if your reason is valid.
Sorry to be kind of anal but I want to make sure any new user viewing this thread doesn't think that you can reroll your giveaways yourself for any reason you want.
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I never did a reroll myself, but I saw a button. So I thought it was that easy. Nevermind about "being kind of anal", cause you're not.
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The giveaway creator's supposed to do a reroll, which must be approved my an admin
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That's what I requested when I accidentally won the same game twice.
You enter a bunch at bed time, wake up, and discover you won twice. Oops. Easy fix is request they get a re-roll with one of 'em.
Also, apologize profusely for inconveniencing them.
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He activated one and gave one away..so 2 codes used..Banhammer..wussshh.
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Unless its FUCKING SAME USER (the OP) PRETENDING TO BE HIS IMAGINARY GF HAHAHAHA lulz xD. There's that possibility ofc :> wich probably breaks rules even worse = perma ban xD.
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That reminds me of the day I won Bioshock and Deus Ex HR in about 2 hours of difference.
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I guess it might have occurred to either of you to contact one of the giveaway creators and request a reroll. But it was way easier to use both keys, right? Why is that any different than trading the second game or selling it for profit?
If anything, a 4-day suspension is quite a bit on the lenient side. Coming back to nag about it would easily warrant a few more.
Best of luck in the future though. I truly do believe in rehabilitation.
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+1 i hope he gets extension and his "GF" too (if it aint same d00d lulz ) for naming someone on forum etc :).
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Its breaking the rules to give them away if you won them.
What he should have done is told one of the givers to re-roll since he won twice.
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Because he won 2, and gifted the other to you, yes, it will result in a ban. He was meant to activate one, ask the other person to do a re-roll for the second.
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He should've asked for a reroll on the giveaway that ended second. According to the rules, you can't win the same game twice. If you enter a bunch of GAs of the same game, and win in one of them, you have to cancel your entry to the ones that didn't end yet.
It happened to me once, I won the same game twice in two GAs that ended at the same time. And I requested a reroll on one of them and everything went smoothly.
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Riiight. It has nothing to do with site rules being broken. It's all because we're idiots with hammers. Read the FAQ.
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That is why I always send keys to the winner by Steam Chat. That way, I can confirm with the winner for cases like this.
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I won the proffesional dlc for gotham city impostors, i used one key and ask the other gifter to re roll the giveaway
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I won two DLCs at the same time for a Europa Universalis 4 DLC. But I knew about the fact that you aren't supposed to win twice so I contacted support right away to tell them about it and contacted the gifter so he/she could request a reroll.
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He regifted a game (which is a violation of the rules) which he should have declined because he already owned it (which is another violation of the rules). I would have banned him, too. With a mallet. Well, perhaps a rubber mallet....
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I was wondering if it isn't a bit harsh to ban somebody for 4 days because they accidently won the same game/DLC twice. My bf singed up for all the smaugs treasure DLC's (As did I) because we wanted it. He won it, by accident, twice. Both givers had send him the codes as well already. He didn't want too but the RNG gods decided that because just about 50 ppl signed up for those, he needed two. Since regifting is illegal he gave me the second one. Result: he got banned for 4 days.
Can anybody explain to me what he should have done? This sounds a bit harsh to me. It's not that he was delibratly cheating.
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