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[New to steamgifts] Question on giveaways

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Yacine

Hello I am new to steamgifts and I have created a giveaway and someone has won it. I have sent him/her the key and there is still no feedback given for me. I don't know if the winner has activated the key or not? and also, when I am suppose to choose another winner if someone doesn't answer? thank you

5 years ago

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2 Comments
Kappaking

Ended 23h

Hmm.. 1week waitng :D

FAQ
Guideline

FAQ

    What should I do if the winner of my giveaway has not redeemed their gift, and I'm unable to get into contact with them?

If you contacted the winner of your giveaway on email and Steam over one week ago and they have not yet responded or redeemed any keys or gifts you attempted to send, please contact support to request a new winner. When creating a ticket, we ask you to include data that suggests you made an adequate attempt to contact the winner, such as screenshots of emails, friend requests, or gifts pending on Steam. If the request is approved, a new winner will be generated by the site.
5 years ago
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Yacine

oh Thank you

5 years ago
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Closed 5 years ago by Yacine.