Browse
Category
DiscussionsGeneral

Steam Support on Retro-locked games?

Closed
Kedyn

Hi all!

In June I traded for the "All-in Costume Pack DLC" for Super Street Fighter with a russian trader. It had no region lock or whatsoever at that timepoint. However, I unfortunately forgot to activate it until now and now this gift is called "SSFIV:AE All-in Costume Pack (compatible w/USFIV)" AND has the red warning that this game can only be activated in russia etc :/ And in fact I cannot activate it (I'm in germany). Now, I am not sure if I should talk to steam support about this. I clearly bought it before any region lock, but also from my trading history it is pretty clear that I buy a lot of games via russian traders.

Anyone ever discussed something like this with steam support? Should I ask them or better not have them look in detail on my steam account?

10 years ago*

Comment has been collapsed.

5 Comments
Mayros

that's why i always activate stuff immediately, sadly i don't think u can do anything about this

10 years ago
Permalink

Comment has been collapsed.
Jokery

next time activate gifts the moment you get them support just will tell your better luck next time. locked games are not cant be unlocked

10 years ago
Permalink

Comment has been collapsed.
Kedyn

I usually do. Somehow missed this. Damn... Found a thread in the steam forums with someone with a similar issue and the support just replied that they cannot unlock the region restrictions.

10 years ago
Permalink

Comment has been collapsed.
Drumoff

I find this funny, they can retroactively lock gifts, but cannot(dont want to) unlock.

10 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 6 years ago.

10 years ago
Permalink

Comment has been collapsed.

Closed 10 years ago by Kedyn.